Transformation Program Manager needed at Telesure Investment Holdings

Job Purpose

• Manage and sustain the successful end-to-end planning, implementation and delivery of TIH transformation: Enterprise and Supplier Development Programme. Demonstrate the impact and benefit of programmes.

Responsibilities

• Project Management
• Deliver small-scale or medium-scale projects while working within an established program management plan.
• Develop a detailed project plan to monitor and track progress of transformation and Yes Youth programmes.
• Coordinate internal resources and third parties/vendors for the flawless execution of programmes.
• Ensure that programme outcomes are delivered on-time, within scope and within budget.
• Project and Program Deliverables
• Carry out research, workshops, and other activities to support the specification and agreement of project deliverables.
• Assist in the definition of programme scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
• Business Process Mapping
• Maintain an agreed set of artifacts and lead business process mapping and efficiency work, including methodology and approach, workshop facilitation, and maintenance of appropriate business process and enterprise-wide requirements, to support the wider change agenda.
• Develop process maps for various transformation and Yes Youth programmes.
• Risk Management & Analysis
• Gather, monitor and analyse risk data and recommend further investigation. Involves using established risk management models, systems and protocols and working under direction.
• Perform risk management to minimise potential risks.
• Project and Program Stakeholder Engagement
• Deliver stakeholder engagement activities to support development of effective project working relationships and to identify and respond to stakeholder needs and concerns.
• Establish and manage the relationship with the clients and all stakeholders.
• Internal Communications
• Execute a communications plan within established internal communication systems and procedures.
• Project and Program Realisation of Business Benefits
• Carry out baseline assessment and post-implementation analyses to contribute to the measurement and tracking of business benefits.
• Track programmes performance, specifically to analyse the successful completion of short and long-term goals using appropriate tools and techniques.
• Project and Program Planning
• Carry out delegated activities to support the production of workstream and project plans that identify and organise all the activities needed to deliver project objectives and that comply with the organisation’s project management framework.
• Create and maintain comprehensive programme documentation.
• Learning and Development Program Delivery
• Deliver training sessions or short courses, engaging, advising, and guiding learners and evaluating the achievement of intended learning outcomes.
• Deliver face to face sessions, virtual sessions or short
• courses and create context and conversation that allows
• learners to engage based on the topic. Be aware of others’ reactions and understanding as to why they react as they do. Assess and adapt the learning method to suit the learners needs and ability to understand the content while still ensuring the integrity of the learning and programmes key outcomes. Provide feedback based on participant’s activity, ability to learn and understand the theory and ability to apply the learning in a workplace environment.
• Learning and Development Program Design
• Design learning sessions to meet the requirements of a specified curriculum or to fill gaps in existing programs; develop and maintain relevant content and high-quality training resources to ensure high levels of learner engagement and achievement of learning outcomes.
• Understand and is able to implement a variety of facilitation techniques and methods to ensure learning is delivered in the most appropriate manner to suit the learners needs as well as ensuring the learning environment is maintained.
• Able to assess the methodology / technique / facilitation
• used and the relevance and impact it is having within the
• learning environment, is able to adjust the method used to ensure the learning is being delivered in the most effective and efficient manner for the learners to understand.
• Document Management
• Create and ensure compliance with a company wide document management system.
• Ensure full annual documentation of learner programmes are captured and stored in line with company and audit requirements. Ensure registration of learners are captured and stored in line with service level agreements and regulatory requirements.
• Business Requirements Identification
• Use available business relevant information to drive the
• learning within the classroom. Understand the current
• challenges facing business as well as the key objectives and strategies that TIH and the specific BU wants to achieve.

Education

• Undergraduate Degree (Essential); 3 year Business related Degree (Advantageous); Honours Degree (Advantageous)  (Required)

Experience

• 2 – 4 years working experience in project / programme management (Essential)