Demand Creation Officer (uMgungundlovu) needed at Right to Care

Description

• Right to Care is looking for suitable candidate for a Demand Creation Officer X 1 at KwaZulu Natal uMgungundlovu district to start on 1st November 2024

PRINCIPAL OUTCOMES

KEY PERFOMANCE AREA (KPAs) KEY PERFORMANCE INDICATORS (KPIs)

Programme Output

• Introduce the VMMC programme to communities and conduct profiling by means of various sources.
• Based on the results obtained from community profiling, allocate Social Mobilisers to various supported areas by means of GIS Mapping in order to ensure proper coverage of target/pivot populations.
• Coordinate and supervise demand creation activities performed by Social Mobilisers within various Right to Care-supported areas.
• Schedule demand creation activities (i.e. information sessions, talks, events, etc.). aimed at promoting VMMC in designated areas (i.e. door-to- door visits, events at taxi ranks, youth clubs, malls, etc.). 
• Create appropriate demand creation training plans based on training needs analyses.
• Engage with clinical roving teams to create accurate and proper service delivery schedules.
• Reporting
• Draft monthly plans for VMMC social mobilisation.
• Draft and submit weekly reports that outline activities completed and the number of leads.
• Schedule and maintain a monthly calendar of VMMC outreach activities.
• Submit weekly and monthly reports of the social mobilisers’ performance to the Demand Creation Coordinator.
• Stakeholder Management
• Actively engage with community leaders and structures in communities surrounding VMMC facilities to promote VMMC services and to identify demand creation opportunities.
• Actively seek out opportunities for Social Mobilisers to participate in events and collaborate with organisations, government and/or schools for VMMC service delivery.
• Collaborate with local stakeholders (Community Based Organisations and other partners) to ensure proper coordination of social mobilisation campaigns.
• Staff Management
• Mentor Social Mobilisers by addressing their challenges and barriers that prohibit them from reaching their targets
• Conduct weekly performance reviews of targets reached by Social Mobilisers.
• Identify training and development needs and compile development plans for team members.
• Administration
• Work with Demand Creation Coordinator and Booking Agent to ensure that transport is arranged for clients.
• Submit weekly lead books to the Demand Creation Coordinator.
• Check the accuracy of demographic and contact details specified in lead books.
• Report the number of confirmed VMMC clients to the team leader of the roving teams at least a week prior to the procedure date.
• Share a schedule of VMMC procedure dates and pickup points with the Driver.
• Business Continuity
• Perform any other relevant and reasonable tasks which may be required from time to time.  
• Fill in for other counsellors, Admin at sites as and when required by line management.
• Assist in collection and delivering of clients 
• Familiarise self with rules and regulations of the Health Act and other relevant legislation.
• Familiarise self with Right to Care standards, policies and procedures.

Requirements

• Generic Job title:  Demand Creation Officer
• Specialisation/Focus Area: VMMC
• Main purpose of the job: This position is responsible for the proper supervision of Social Mobilisers and to assist in the development and implementation of localised demand creation plans.
• Occupational Category: Skilled Technical and Academically Qualified Workers
• Date Described: October 2024
• Department: VMMC – CDC
• Required Minimum Qualifications: Matric (Grade 12) and a Certificate in Marketing and Communications.  A valid South African driver’s license endorsed with a PrDP (Professional Driving Permit) is compulsory.
• Desirable Qualifications: A Diploma in Marketing, Communications and/or Health Promotion. 
• Required Minimum Experience: Two years’ experience in organising and overseeing health promotion events, activities and projects at a community level in cultural-specific contexts.  Excellent written and verbal communication in both English and local vernaculars.
• Desirable Experience: Three to five years’ experience in organising and overseeing Health Promotion events, activities and projects in various cultural-specific contexts.  Excellent written and verbal communication in English and local vernaculars.