Bulk Distribution Supervisor – Customer Service needed at Air Products South Africa

Job Description
The key responsibilities of the role include but are not limited to:

• Managing internal and external stakeholder relationships through effective communication.
• Developing and implementing environmental, health, and safety procedures while ensuring policy compliance.
• Establishing training programs and ensuring compliance with procedures and policies.
• Monitoring adherence to company policies and procedures, including safety protocols, ethical guidelines, and other organisational rules.
• The development and implementation of clear workflow guidelines and instructions for the team.
• Using demand tools to daily produce an accurate customer demand forecast and an effective distribution plan.
• Efficiently managing resources, systems, processes, and plans to optimise productivity and control costs.
• Administrating documentation, records, systems, and processes to enhance productivity and efficiency.
• The development and implementation of effective continuous improvement initiatives/projects to improve productivity, efficiently utilise resources and reduce costs
• Promoting employee well-being, including physical and mental health, job satisfaction, work-life balance, and a supportive work environment.
• Managing human resources, fleet, and stock resources effectively.
• The cost-effective and operationally optimal utilisation of resources to meet customer demand.

Minimum Requirements

• Minimum of Grade 12/ Matric qualification with Maths & Science;
• A 3-year relevant tertiary qualification is highly desirable e.g. BBA or BCom in Logistics/Supply Chain Management or a Diploma or Advanced Diploma in Logistics, BSc or BSc (Eng) with postgraduate certification in Logistics/Supply Chain Management;
• A minimum of 10 Years of work experience in a supply chain operations environment, preferably in the chemical and or industrial gases sector;
• A minimum of 5 to 8 Years experience in the direct management of People and Teams;
• A minimum of 3 to 5 Years experience in Demand Planning & Administration;
• Must be computer literate and proficient in the MS Office Suite;
• Must have good verbal and written communication skills, specifically in English.