Job title : National Key Account Manager
Job Location : Gauteng,
Deadline : November 22, 2024
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Job Purpose
- The KAMs Manager is tasked to engage the organization in managing customer relationships, revenue, and profit.
- To create a persistent focus on the customer in the actions the company takes.
- To drive the organization to work together for optimum customer experience delivery.
- The KAM manager’s main role is to retain top customers and nurture those key relationships over time.
- Ideally, they become a strategic partner and advisor to the client, discovering new opportunities to work together for mutual benefit.
- Ensuring targets and profit objectives are achieved while maintaining our core values (Teamwork, Integrity, Innovation, Trust, Respect and Quality) and culture.
- Customer Satisfaction is a main focus for the KAM Manager which implies that the KAM manager should always strive to know more than the client knows about their own business.
Qualifications and Experience
- A degree in Supply chain or Logistics management / marketing and Sales
- A post graduate degree in Supply Chain Management / Marketing and Sales
- Minimum of 7 – 10 years of Managerial and working experience in the Supply Chain Management and logistics environment
- Valid drivers license and own car
Knowledge and Skills
Knowledge Required
- Forwarding, Clearing and Logistics
- SDB systems
- SDB products
- Industry
- Competitors
- Business Acumen
Skills required
- Computer literacy.
- System & software literacy.
- MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook.
- GLF
- Shipshape.
- Mathematical analysis.
- Trend analysis.
- Leadership skills
- Management skills
- Presentation skills
- Negotiation skills
- Time management.
- Customer engagement
- Query Resolutions
- Excellent interpersonal skills
- Excellent communication skills
- Balance finely between objectivity and subjectivity
- Think strategic & solution orientated
- Change losses (risks) into profits (opportunities)
- Remove losses (processes or other) that do not work or contribute
- Well organized administered to solve problems and simplify matters
- Evaluation of work importance. Deadlines and Service Level Agreements.
Personal Attributes
- Leadership
- Propensity to own
- Propensity to hand off
- Disciplined
- Resilient
- Frustration Handling
- Conflict Handling
- Problem Solving
- Responsiveness
- Self-confidence
- People Positive
- Assertiveness
- Ability to close a deal
- Professional and Presentable at all times
- Remain calm and collected when handling Pressure
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
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