Job title : Customer Services Team Leader
Job Location : Western Cape, Cape Town
Deadline : November 22, 2024
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Job Purpose
- The responsibilities include but not limited to driving service excellence within Customer Services with particular focus on team leadership, managing customer services operations, developing procedures to enhance productivity, data analysis and overall improving customer experience while building a positive and engaged environment.
Key Accountabilities
- Manage Daily Customer Services Operations
- Order Fulfilment
- Customer Query Management
- Reporting
- Customer Engagement
- Pricing & Filing
- Team Engagement
- Customer Service Standards
- Continues Improvement
NB – Full JD is available on request
Job Location
- Parklands
Disclaimer
- Cipla is an Employment Equity employer, and this position will be filled based on our Employment Equity Plan.
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
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