5 hours ago
Job title : IT Operations Manager – M2
Job Location : Gauteng,
Deadline : November 22, 2024
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The role
Strategic Planning:
- Participate in contributing to the Global IT Strategy.
- Develop the Country IT strategic plan, ensuring alignment to the overarching Global IT Strategy.
- Develop site plans to implement on the Country IT strategic plan.
- Ensure alignment between Sandvik’s Global and Business Area’s IT standards and strategies with country IT requirements.
- Communicate the Global IT strategy and Country IT and site strategies to the country business leadership.
- Information Technology Management:
- Develop and/or review local IT policies and procedures for sub-Sahara Africa and ensure alignment with Global policies.
- Manage and monitor the reliability and performance of the IT systems.
- Manage the proper life cycle of all IT systems.
- Oversee all major business change initiatives pertaining to IT, ensuring alignment with Global initiatives and standards.
- Accountable for IT demands, authorised IT projects and enhancements of specific applications / infrastructure.
- Develop and maintain solid relationships with Sandvik business stakeholders in Sub-Sahara Africa.
- Oversee the management of relationships with key IT suppliers to ensure service level agreements are adhered to, and attend to escalated issues that may arise.
- Escalate issues within Group IT in accordance with IT policy and procedure.
- IT Governance and Security:
- Monitor and enforce IT compliance from a local perspective, ensuring alignment to Global IT policy and processes.
- Monitor adherence to IT Security policy and procedures.
- Manage the participation in local and global internal and external audits and manage compliance requirements.
- Effective Budget Management:
- Determine and compile annual budget forecast for submission to Country Management for approval.
- Monitor and control budget, producing quarterly budget review reports.
- Approve expenses and ensure alignment to approved budget.
- Identify cost saving initiatives to maximise financial profitability.
- Effective Subordinate Management:
- Manage the recruitment of subordinates in accordance with HR policy and procedures.
- Manage performance of subordinates through the development of performance agreements and conducting performance reviews.
- Identify learning opportunities for subordinates through the identification of areas for development, coaching and recommending formal functional training when required.
- Implement talent management and succession planning frameworks.
- Manage sound employee relations in accordance with HR policy and procedures.
Your Profile
- Degree in Information Technology or equivalent job experience
- Post graduate qualification in Information Technology will be advantageous
- 10 years’ experience in IT service delivery and management, of which 5 years is at a management level
- IT experience in a global company will be advantageous
- Experience in managing customer and supplier relations
- Experience of managing the IT expert organization
- Knowledge of IT business processes
- Good project management skills
- Excellent customer focus
- People management and budget experience is critical
- Strategic thinking
- Infrastructure operations, especially on Windows platforms
- ITIL
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
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