4 hours ago
Job title : Inbound Sales Agent – JHB
Job Location : Gauteng, Johannesburg
Deadline : November 23, 2024
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About The Position
- Based in JHB, work alongside the team of Inbound Sales Consultants, and contribute to achieve set and agreed inbound sales targets.
- Oversee the Inbound Sales environment (including Administrative Support) in accordance with the related compliance, legislation, internal & external policies, scheme rules and procedures, to ensure that the sales, product and operational risks are managed, controlled and maintained
About You
- You’d love working with us If you thrive working in a fast-paced environment helping meet the demands of our rapid growth.
You’ll fit in perfectly with our culture if you:
- Get energized by a fast-paced environment
- Cherish a good work-life balance
- Are adaptable and don’t mind a bit of chaos now and again
- Regard collaboration as an essential part of getting the job done
- Pride yourself as being a self-starter who doesn’t lack motivation
- Don’t need to be micromanaged
- Take feedback well and use it for self-improvement
- Welcome change and new ideas
- Value the importance of diversity
What you’ll be doing
- Profit & Revenue Management
- Contribute to and execute on the agreed Inbound & VAS Sales strategy and business plan
- Achieve, personal set and agreed sales targets, in order to improve bottom-line revenue
- Track, monitor and control own activities and performance
- Ensure on-going strategic initiatives are continuously and correctly interpreted, evaluated and implemented in the maintenance and effectiveness of the Sales environment
- Product Management
- Have a clear, solid understanding of the organisation’s product, benefits and service offerings
- Interpret merchant requirements and timeously address and resolve merchant queries
- Continuously share and present Sales & Product management with merchant requirements and needs
- Process Management
- Strictly adhere to company policies, procedures and guidelines to ensure the optimal functioning and target achievements
- Ensure streamlined workflow of daily administrative and sales tasks
- Consolidate and present regular and/or ad-hoc information for management reporting
- Focus on continuous improvement of manual processes and apply technology, wherever possible
- Personal Development
- Embrace on-going training, cross-training and-up-skilling – foster a climate of continuous learning
- Prepare and sign-off PDP’s and take ownership of own career development
- Participate in and contribute to quarterly performance appraisals
- Stakeholder Management
- Foster mutual beneficial relationship with internal and external stakeholders
- Engage with Marketing on leads, pipeline generation/improvement and marketing initiatives via the different and available medias
- Meet daily workflow, turnaround, co-ordination and SLA management requirements
- Governance & Compliance
- Review, propose and update Sales related documents/templates regularly, to meet merchant needs
- Ensure that sales related, legislation and regulatory requirements, including reputational risks are adhered to and minimised and product and operational risks are maintained and controlled
- Stay abreast of Compliance requirements, Consumer Protection Act, AML, etc
What you’ll need
Requirements
- Grade 12 or equivalent (essential)
- 3 years Sales experience
- Degree or Diploma in a Business Sales related field/environment
- 3 -5 years in the e-Commerce & Payments industry, preferably with acquiring & issuing experience (beneficial)
Skills
- General knowledge of payments & financial industry
- Well spoken & excellent telephone etiquette
- Ability to use own initiative and work independently
- Computer literate (spreadsheets & MIS preparation via Excel, etc)
- Methodical, meticulous & high level of attention to detail
- Energetic, enthusiastic & confident
- Good time management & workflow co-ordination skills
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
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