Head – Employee Assistance Program needed at City of Cape Town

Requirements

• Master’s Degree in Social Work / EAP / Behavioural Science
• Registration with relevant professional council
• Minimum 8 years relevant professional clinical experience coupled with managerial experience
• Knowledge of the relevant Acts and Regulations pertaining to the job
• Computer literacy
• Valid Code EB Driver’s license

Key Performance Areas

• Ensure the operations management of the EAP Section
• Provide professional EAP services to the organisation in order to increase service delivery within the organisation
• Co-ordinate key projects within EAP & Wellness in support of the department programmes
• Monitor and report on project deliverables against the SDBIP and service delivery model
• Ensure the development of specifications and tender documents in support of SCM processes and represent the department at the BAC
• Ensure management of professional service provision for EAP programmes through identification, acquisition and evaluations of external service providers
• Provide input to the strategic framework and objectives of the department functions
• Provide input into preparation of the capital and operating estimates and control expenditure against the approved budget allocations
• Co-ordinate and communicate audit findings and forensic matters and manage recommendations
• Manage staff performance, productivity and discipline/skills development within the branch
• Build and maintain relationships with key stakeholders
• Manage and co-ordinate information flow within the branch