Food and Beverage Team Leader – Umhlanga needed at Hollywoodbets

You Bring:

• Experience within food and beverage industry.
• Understanding food and controls
• Supervisory experience

A Bonus To Have:

• Relevant Diploma, Degree or NQF 4 Learnership.
• Valid driver’s license.

What You’ll Do For The Branch:

• Ensure internal Food and Beverage processes are followed.
• Ensuring that the Food and Beverage Department is adequately staffed for the shift.
• Responsible for requesting front of house stock (Kitchen stock, bar stock, etc.) Manage and account for Food and Beverage inventory such as cutlery and crockery.
• Ensuring that the GAAP/POS system is always up and running during operational hours.
• Observing and evaluating staff and work procedures to ensure quality standards service.
• Submitting stock requisitions to the Storeman to request front of house stock.
• Conducting a stock count after the shift and completing a stock reconciliation in order to report on and account for variances.
• Ensure order numbers for any department purchase are requested daily.
• Esnure time management system is updated per team member daily.
• Ensuring that all wastages and breakages during shift are disclosed and accounted for.
• Ensuring staff meal purchases are being recorded and checking up on issuing to verify the content and quantity.
• Ensuring cash management processes are followed.
• Ensuring shortages are addressed and recovered.
• Rostering of staff taking into account busy periods, events, operating hours to ensure that the Food and Beverage shift is sufficiently staffed and able to meet operational requirements.
• Management of staff in terms of conduct, discipline and performance. Complete disciplinary actions/poor performance process when required.
• Ensuring superior customer service and customer experience.
• Ensuring timeous submission of daily, weekly, monthly Food and Beverage reports.
• Conduct a meeting before the shift starts to direct the team and provide them with daily briefing.
• Time management of waitrons/bartenders.
• Working closely with Food and Beverage Branch Manager to enquire about customer experience and areas of improvement to ensure that Food and Beverage experience attracts and retains customers.
• Any other ad hoc duties that might be required.

What You’ll Bring To The Team:

• Good communication and Interpersonal skills.
• Excellent planning, organisational and time management skills.
• Strong attention to detail and the ability to show initiative at all times.
• High ethical standards and must be reliable at all times.
• Impressive people management and reporting skills.