Data Centre Technical Manager – Durban needed at Bidvest Facilities Management

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Job title : Data Centre Technical Manager – Durban

Job Location : KwaZulu-Natal, Durban

Deadline : November 29, 2024

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MAIN OUTPUTS

Maintenance Planning and Management

  • Drive timeous execution of effective maintenance strategies i.e. planned, preventative, corrective and emergency maintenance for:
  • Medium voltage systems.
  • Low voltage power distribution.
  • Emergency power distribution.
  • UPS power and distribution.
  • EPS (Generators).
  • Solar systems.
  • Fire and Access systems.
  • Gas suppression systems.
  • HVAC systems.
  • Mechanical systems.
  • Infrastructure.
  • Environmental control and monitoring systems.
  • Data center power distribution up to cabinet PDUs.

Facility Operations Management

  • Manage daily operations of data center facilities to ensure the optimal performance of power, cooling, and security systems.
  • Monitor data center infrastructure and equipment using Building Management Systems (BMS) and Data Center Infrastructure Management (DCIM) tools.
  • Identify and address potential risks proactively.
  • Manage risks to maintain the required availability levels.
  • Demonstrate and instill effective adherence to processes on infrastructure maintenance.
  • Explore and recommend innovative methods, based on best practices, to bring about cost-effective solutions.

Team Leadership and Vendor Management

  • Lead and develop a team of technicians, facilitating training and skills development. Monitor and report on team performance and utilization.
  • Collaborate with procurement on external vendors and service providers for maintenance and repairs, ensuring compliance with service level agreements (SLAs) and quality standards.
  • Ensure timely delivery and appropriateness of parts and spares for effective maintenance execution.
  • Manage back-to-back SLA agreements with suppliers and contractors.
  • Monitor service providers’ (contractors) performance and effect corrective action on any deviations to the SLA.
  • Organize monthly meetings with critical service suppliers and vendors.
  • Manage back-to-back SLA agreements with suppliers and contractors.

Compliance and Safety Standards

  • Ensure compliance with the Occupational Health and Safety Act (85) and Regulations.
  • Ensure adherence to all South African regulatory requirements and safety standards for all systems in a data center environment.
  • Conduct regular safety audits to verify compliance with industry best practices and local codes.
  • Participate in health and safety protocols, including the proper handling of refrigerants and hazardous materials.
  • Manage change control requests, including detailed scope of work documentation.
  • Prepare for internal and external audits, issuing all necessary work permits (e.g., hot work, MV permits).
  • Maintain comprehensive records of all compliance and health, safety, and environmental (HSE) documents, including monthly reports and updates to the Integrated Management System (IMS).
  • Ensure that medium voltage switching procedures are compiled and adhered to by relevant competent person/s.

Power and Environmental System Management

  • Oversee the maintenance and operation of critical power systems, including low-voltage, medium voltage, UPS, generators, and power distribution units (PDUs).
  • Manage HVAC systems to ensure appropriate temperature, humidity, and airflow within the data center.
  • Monitor energy efficiency and implement initiatives to reduce power and cooling costs.
  • Emergency and Incident Response
  • Develop and maintain incident response and disaster recovery protocols for maintenance-related emergencies.
  • Coordinate rapid response efforts to infrastructure failures, collaborating with IT teams to restore full functionality with minimal downtime.
  • Review incident reports and implement continuous improvement initiatives to mitigate future occurrences.
  • Conduct regular emergency drills and engage in disaster recovery planning to minimize operational risks.

Budgeting and Reporting

  • Prepare and manage the maintenance budget, optimizing resources for cost-effective operations.
  • Track maintenance costs, forecast expenditures, and implement cost-control measures.
  • Generate detailed reports on maintenance activities, equipment status, and key performance indicators (KPIs) to inform facility management.
  • Explore and recommend innovative methods, based on best practices, to bring about cost-effective solutions.

People Management

  • Ensure adequate staff placement i.e. prepare suitable shift-roster and manage/approve applicable leave for subordinate employees.
  • Manage technical staff performance and facilitate improvement through regularly monitoring performance and providing required coaching, support, and feedback.
  • Manage performance and conflicts within subordinate employees and effect corrective actions, in line with company policies/procedure.,
  • Ensure optimum utilization of available resources in various maintenance works.
  • Continuously monitor and evaluate maintenance work performed by technical staff to ensure quality, cost optimization and timely execution as per SLA, work instructions and Client’s instructions.
  • Identify gaps and deficiencies in services, advise and effect solutions as part of Continuous Improvement on FM services rendered.
  • Facilitate operational meetings and toolbox talks.
  • Compile personal development plans, and disciplinary processes.
  • Conduct investigations into incidents, including near misses and medical or fatal incidents.
  • Perform tool inspections and monitor vehicle usage, conducting vehicle inspections as needed.
  • Capture and approve overtime, ensuring effective time management.
  • Responsible for training, coaching, mentoring and development of technical staff.

Project involvement

  • Assist in the management of technical projects and provide technical support, where applicable
  • Witness commissioning of installed equipment.
  • Site specific requirements.
  • Final sign off inspections.

Asset management and end-of-life management.

  • Ensuring that equipment assets are managed in maintenance management system (SAP).
  • Ensuring that equipment life cycle is managed, and client informed about equipment replacement requirements.
  • Manage maintenance records and ensure all activities are accurately documented and accessible.

QUALIFICATIONS AND SKILLS

The Applicant must meet the following requirements:

  • B-Tech or Degree in Engineering: Mechanical/Electrical or related formal qualification
  • Matric (Senior Certificate)
  • Valid SA Driver’s License
  • 10yrs relevant engineering experience in maintenance engineering, CRM, and Property Management
  • Engineering maintenance, CRM, and Property Management
  • MS Word, MS Excel, MS PowerPoint, MS Project & MS Outlook (Intermediate skill level), SAP knowledge
  • OHS Act, ISO 9001 Quality Management and Risk Management Systems
  • Comply with National Key point security and client requirements

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now

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