General Manager Regional Office, Africa needed at Radisson Hotel Group

Description

New Opening GM required for Radisson Hotel in Middelburg.

• Develop, implement and adhere to strategic business plans, budgets and investment plans according to the annual business planning guidelines. Ensure that these are based on a good market and product knowledge, adequately foresee the near future as well as long-term expectations on market development and maintain realistic yet ambitious targets. Always strive to improve market penetration. Monitor results regularly and initiate corrective measures and action plans if the hotel performs below expectations. Monitor performance to competitive set and initiate action if penetration development is negative. Set objectives and delegate responsibilities to the management team. Foster team work, open communication, shared information and co-operation. Ensure the hotel management team utilizes in full all resources available in the Radisson Blu Hotels, Radisson Hotels & Resorts and Radisson Hotel Group System to support the hotel and enhance efficiency and know-how.
• Create value whenever initiating activities or making decisions. Live and communicate the philosophy, mission and vision of Radisson Blu Hotels, Radisson Hotels & Resorts.
• Ensure the management team understands the dimension of value when doing business. Ensure that the commercial aspects of decision-making are considered in all relevant areas (revenue management, investments, purchasing, employee scheduling, cost management, etc.)
• Maintain a good working-relation and dialogue with the hotel’s owner(s). Fully understand all contractual relations between Radisson Blu Hotels, Radisson Hotels & Resorts and the owner and secure that all obligations are met. Understand, foresee and act proactively regarding any potential conflicts between owner’s interest and those of the Hotel.
• Know, understand and get involved in initiatives directed at local markets, such as senior management sales calls and customer events. Take initiatives that build brand awareness, such as participation in local organizations and clubs, which include decision makers, authorities, press and opinion leaders.
• Ensure that all employees in your hotel receive the necessary training, both in professional competence and in service attitude. Foster and encourage living up to the brand values. Encourage self-development. Support education initiatives and participation in task force assignments. Facilitate transfers within or beyond the Region. Ensure that good performers develop and move on into new positions and assignments.
• Be responsible for the protection of the brand image of Radisson Blu Hotels, Radisson Hotels & Resorts as per company guidelines
• Know, comply with and ensure the hotel complies with company policies as communicated from Radisson Blu Hotels, Radisson Hotels & Resorts and Radisson Hotel Group head office. Ensure that all employees within the hotel are informed and trained to understand the company’s Code of Business Ethics. Department Heads should sign for receipt of Code of Business Ethics as described in company guidelines.