Job title : Cloud Operations Engineer
Job Location : Gauteng, Johannesburg
Deadline : November 30, 2024
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Requirements
Accountable for:
- Accountable for implementation of customer Cloud-based infrastructure and service provisioning.
- Accountable for customer success with the Cloud service.
- Accountable for delivering the customer solution as specified.
- Accountable for ensuring capture, tracking and regular updates to support requests.
- Accountable for accurate documentation of the deployed solution.
- Accountable for Cloud service delivery to agreed standards and Service Level Agreements.
Key Decisions:
- Decides on the best method of implementing a Cloud service based on Customer requirements and agreed solution architecture.
- Decides on the best method of resolving Customer service challenges or support requirements.
- Decides on solutions to resolve customer operational issues.
Formal Qualifications Required:
- Microsoft Azure Administrator Associate. – Essential
- Microsoft Modern Desktop Administrator Associate. – Essential
- Microsoft Azure Security Engineer Associate. – Desirable
- Microsoft 365 Security Administrator Associate. – Desirable
- AWS Cloud Practitioner. – Desirable
- Degree in IT or Engineering related field and post-graduate. – Desirable
- Industry certification e.g. Cisco (CCNP, CCDP, and above), Microsoft (Cloud), CECP(MEF) or similar. – Preferred
Job Related Experience Required:
- 2+ years required experience. Essential
- Supporting Cloud-based infrastructure (SaaS, IaasS, PaaS).
- Proven experience with Microsoft and/or AWS cloud services.
- Microsoft Windows and Office 365.Demonstrate the ability to solve complex, multi-system problems.
- Extensive track record of service delivery for customers.
- Great communications skills.
- In-depth knowledge of various IT and/or telecoms technology. architecture domains and convergence.
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
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