Cloud Operations Engineer needed at Liquid Intelligent Technologies

Requirements

Accountable for:

• Accountable for implementation of customer Cloud-based infrastructure and service provisioning.
• Accountable for customer success with the Cloud service.
• Accountable for delivering the customer solution as specified.
• Accountable for ensuring capture, tracking and regular updates to support requests.
• Accountable for accurate documentation of the deployed solution.
• Accountable for Cloud service delivery to agreed standards and Service Level Agreements.

Key Decisions:

• Decides on the best method of implementing a Cloud service based on Customer requirements and agreed solution architecture.
• Decides on the best method of resolving Customer service challenges or support requirements.
• Decides on solutions to resolve customer operational issues.

Formal Qualifications Required:

• Microsoft Azure Administrator Associate. – Essential
• Microsoft Modern Desktop Administrator Associate. – Essential
• Microsoft Azure Security Engineer Associate. – Desirable
• Microsoft 365 Security Administrator Associate. – Desirable
• AWS Cloud Practitioner. – Desirable
• Degree in IT or Engineering related field and post-graduate. – Desirable
• Industry certification e.g. Cisco (CCNP, CCDP, and above), Microsoft (Cloud), CECP(MEF) or similar. – Preferred

Job Related Experience Required:

• 2+ years required experience. Essential
• Supporting Cloud-based infrastructure (SaaS, IaasS, PaaS).
• Proven experience with Microsoft and/or AWS cloud services.
• Microsoft Windows and Office 365.Demonstrate the ability to solve complex, multi-system problems.
• Extensive track record of service delivery for customers.
• Great communications skills.
• In-depth knowledge of various IT and/or telecoms technology. architecture domains and convergence.