Key responsibilities:

• Works closely with Performance Heads, develops and evangelizes overall strategy and approach
• Lead digital conversations, strategies and relationships with clients and media brands
• Works on multiple, large or complex clients and develops overall strategy and goals for the team
• Responsible for the operational success of accounts, ensuring deliverables are met on time and on budget
• Plans account and growth opportunities, working closely with the client, team and media brands  
• Provides day to day implementation, optimization and upload of client campaigns through direct input within all Paid Media platforms.
• Builds strong relationships across Client Services and other channel teams
• Project manage digital projects and ensure relationships with external stakeholders and engagement with staff are all managed effectively.
• Owning and managing platform strategy and plans key campaign efficiencies
• Critical focus on strategic reporting requirements and analysis (monthly / quarterly across Pods)
• Drive performance and efficiencies across Paid Media platforms through implementation
• Identifying and testing new channels to continue to meet or exceed established critical metrics
• Making sure the measurement plan is focused on key business objectives for client and accountability on reaching the KPI’s.
• Interprets performance reports to provide actionable insights and analysis to meet campaign objectives
• Provides accurate client communication that details performance and return on investment via campaign reporting and analysis

Data & Technology

• Working closely with Data & Tech team to share improved ideas, feedback on team & present results.
• Support clients to ensure they are maturing and getting the very most from their technologies and data
• Support the development and maintenance of productive relationships with technology vendors incl. Google
• Support the product offering pertaining to Holistic Search and AI
• Support the development of new services and processes to ensure our clients receive the best support and we maintain our competitive advantage

Client Service

• Ensure the teams are efficiently conducting day-to-day management of their accounts
• Managing client relationships and expectations
• Deadline and Project management
• Strategy guidance and input in order to drive the business objectives.
• Responsible for the quality of work completed by you and your team.
• Ensure teams are delivering-monthly reporting and insights sessions take place and that the actionable outcomes are implemented by you and your team.
• Attend key client and media brand meetings
• Support and drive the teams in the development of key client growth strategies in line with broader business objectives, driving output and agency collaboration
• Drive effective collaboration across Media Brand teams.

Commercial and service ownership

• Overseeing the management of budget spend and campaigns across all digital channels to drive strong return on investment
• Driving growth and profit by ensuring seamless delivery
• Manages finances in compliance with related policies and procedures
• Revenue growth in upselling projects and tools and new business