Job Expired
Technical Service Manager needed at Fidelity Services Group
Job title : Technical Service Manager
Job Location : Gauteng, Johannesburg
Deadline : December 04, 2024
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Duties & Responsibilities:
- Accountability for the maintenance schedules required to ensure security systems in full working order.
- Assisting other leaders in each of the teams delivering either Project installation services or Support as and when required.
- Ensure that Project and Service SHEQ requirements in terms of standard legislative requirements are adhered to at all times.
- Assist sales representatives with technical design and solutions when required.
- General staff and administration functions in the Regional Branch relating to stock, subcontractors, invoicing and overhead costs management.
- Ensure that Contractual obligations understood and executed to mitigate and protect company against any legislative penalties contractually bound to.
- Ensure accurate costing for maintenance contract services to ensure accurate monthly, quarterly and annual costs calculations by utilising the incident management solution.
- Ensure all staff are sufficiently trained and competent in order to carry out work in accordance with company standards, health and safety legislation in accordance with a staff grading system.
- Work close together with regional stores personnel to ensure sufficient stock levels available to assist in the fast and efficient service and maintenance requirement according to contractual timelines.
- Manage quality installation standards during projects to service handovers with required technical documentation for after-installation service capabilities.
- Scheduling and planning of resources for productivity with technical coordinators.
Minimum qualifications and experience:
- Matric and Code 08 driver’s license.
- Management certification (MDP or similar)
- PC literacy courses (MS Office) or certifications.
- PSIRA registered
- Electronic Security Equipment k in CCTV, Offsite monitoring, Access Control, Building Management Solutions, Perimeter detection and Retail Security Solutions (Sensormatic EAS, RFID Solutions, Occupancy)
Skills and Attributes:
- Customer focussed
- Values driven
- 5 – 10 years’ experience in the management environment – Electronic Security Solutions across industry verticals
- Financial Acumen and
- Hands-on, technical and operational ability
- Strong written and verbal communication skills
- Ability to communicate at all levels
- Be able to work under extreme pressure with flexible hours
- Accountability
- Balances Immediate and Long-Term Priorities
- Managing Diversity
- Very good planning skills
- Time management
- Attention to Detail (quality)
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
- Administrative / Management jobs
- This job has expired!
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