Purpose Statement

• To support the vision and strategy and enhance the capability of the organisation through the development and implementation of business process architecture solutions and requirements.

Primary Focus:

• To provide business process architecture and requirements for Capitec business units;
• To support new revenue growth initiatives; and
• To drive continuous improvement post-implementation of projects through business unit operationalisation, in order to track achievement of business benefits to deliver on strategic/business objectives.

Secondary Focus:

• To translate business needs emanating from projects, new ideas or system changes into business requirements for developing/buying IT systems; and 
• To develop change management plans, project plans, and designing of policies/procedures/performance measures.

Qualifications (Minimum)

• A relevant tertiary qualification in Engineering – General or Information Technology
• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• A relevant post-graduate qualification in Engineering – General

Experience

Minimum:

• Complex analytical Business Design, Development, Improvement and/or Product Design.
• Business improvement experience
• Experience in Six Sigma / Lean methodologies and Theory of Constraints (TOC)
• Planning and Logistics / Supply Chain Management background
• Experience building models
• Comfortable with data crunching

Ideal:

• 10 years’ complex analytical Business Design, Development, Improvement and/or Product Design.
• Translating corporate strategies and objectives into initiatives and/or projects
• Initiation and implementation of projects with the goal to improve performance through business process improvements
• Initiation and implementation of revenue growth initiatives
• Initiation and implementation of continuous improvement capability
• Agile way of working

Knowledge

Minimum:

• Lean way of work principles
• Business Change Life Cycle and change management principles 
• System Development Life Cycle
• Project Management Lifecycle and methodologies
• Supply Chain methodologies
• Agile way of working practices   
• Quality Management 
• Risk and Issue Management 
• BABOK, SOA, TOGAF, and ARCHIMATE
• Developing a business case
• Client experience / client journey mapping
• Process frameworks (Strategy, Planning, HR, Finance, Marketing, Sales, Assets, Procurement, and Production)
• Process Simulation Modelling
• Financial Modelling
• Management Operating System best practices
• Incident management and workflow methodologies
• Legal frameworks
• Commercial model development
• Operating model development
• Business architecture development
• Product development framework
• Transformational management principles
• Financial/Banking transactional processes
• Comfortable with data and analytics

Skills

• Communications Skills
• Strategic Thinking Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Interpersonal & Relationship management Skills
• Presentation Skills
• Facilitation Skills
• Business Process Modelling skills (IDEF-0, Financial Modelling, Enterprise Architect, BPMN, etc.)
• Planning, organising and coordination skills
• Commercial Thinking Skills