Support Administrator ICT needed at The South African Weather Service

Key Performance Areas: 

• Provide assistance to staff on technical computing issues. 
• Maintain user account details. 
• Make regular updates of virus protection, software and operating systems. 
• Troubleshoot any reported problems. 
• Keeping the network up and running. 
• Maintenance of network facilities in individual machines, such as drivers and settings of personal computers as well as printers. 
• Create and maintain email accounts for staff on O365. 
• Implement new projects as stated in the strategic plan of the institution. 
• Install LTE on user laptops 
• Provide support, via phone, to internal end users on variety of computer issues as related to both computer software and computer and related hardware. 
• Install and maintain networks / LAN’s 
• Install desktop computers and servers. 
• Linking workstations to the servers of different Network Operating Systems 
• Report faulty communication lines to Service Provider for repairs 
• Install, configure and troubleshoot Internet connections 
• Make hardware and software upgrade recommendations. 

Required Minimum Qualification: 

• National Diploma in Computer Science or Information Technology, Information system or equivalent qualification. 
• B- Tech or Honours will be an advantage. 
• Knowledge of UNIX or Linux 
• Code EB or Code 08 (without endorsements) 
• No International Travel Restrictions

Required Minimum Work Experience: 

• 2 years’ experience in an IT environment, performing network Administration 

Technical and Behavioural Competencies Required 

• Consulting
• Relationship building 
• Mentoring
• Leadership
• Assurance
• Compliance
• Diligence
• Efficiency
• Effectiveness
• Honesty
• Integrity
• Mutual Respect 
• Open Communication 
• Positive Work Ethic 
• Professionalism
• Fault-finding
• Problem-solving
• Documentation
• Reporting
• Quality Control of Meteorological Data