Purpose of Position:

• Responsible for the performance of the laboratory team and the laboratory’s day-to-day functioning, ensuring operational goals are met, and high-quality standards are maintained.

Requirements:

• Relevant HPCSA registration (Required), Relevant medical technology qualification/certification (Required)

Required Experience:

• 3 or more years’ Technician/Technologist/Medical Laboratory Scientist experience within a Pathology laboratory., Advanced knowledge of instrumentation and methodologies., Advanced theoretical knowledge of test processes., Advanced understanding of pathology test procedures., Basic knowledge of MS Outlook, Basic knowledge of MS Windows, Basic knowledge of Excel, Knowledge of HPCSA regulations, Knowledge of SANAS regulations, Knowledge of the OSH act

Key Responsibilities:

• Actively support People Management and other Central Support strategies and initiatives by ensuring both administrative and practical implementation of all business processes, policies, and procedures.,
• Conduct investigations relevant to direct reports and act as the complainant in disciplinary enquiries in collaboration with the People Partner., Create a positive and inspiring team culture within the laboratory to ensure operational goals are met and high-quality standards are maintained.,
• Ensure that direct reports execute Workday tasks/processes as and when requested by relevant support services teams., Identify soft skills development needs within the team and liaise with the Area Lab Manager to ensure the team receives the relevant development/coaching to deliver on operational goals, high-quality standards and exceptional customer service.,
• Identify technical training needs within the team and liaise with the Area Lab Manager to ensure the team receives the relevant training/mentoring to deliver on high-quality standards.,
• Maintain and improve employees’ performance in line with the area and organisation’s objectives by identifying employee goals, defining performance measurement, providing constructive performance feedback, and appropriately addressing non-performance.,
• Manage all Quality Control procedures in the laboratory to ensure best practices are upheld., Manage the laboratory’s overall expenses/budget (including MM and overtime) and ensure the correct allocation of funds.,
• Organise the workflow, schedule rosters, plan/approve leave, and appropriately delegate tasks where required to ensure operational goals are met and high-quality standards are maintained., Perform relevant technical and operational laboratory tasks (and routine bench work where required) to support the efficient day-to-day functioning of the laboratory.,
• Regularly communicate the operational goals and vision to the team and ensure the team understands the goal and standard at which tasks should be delivered. , Resolve problems and complaints on-site to ensure efficient operation in the laboratory and escalate to the Area Lab Manager as required., Resolve problems and complaints on-site to ensure efficient operation in the laboratory and escalate to the Area Lab Manager as required.,
• Responsible for the acquisition process (CV screening, interviewing, and selection) and ensuring skilled and competent workforce capacity to meet operational goals and maintain high-quality standards., Train, onboard, and help new employees adjust to the social and performance aspects of their position so they can quickly become productive, contributing team members.,
• Update and maintain your own knowledge and understanding of the most recent people practices (people motivation and development, mentoring, performance management) and ensure the effective implementation thereof.