• The position requires that the candidate have a minimum qualification of Grade 12 or equivalent, and a hotel management / tourism diploma would be advantageous. The ideal candidate must have 2 years’ experience in a similar position in a hospitality environment. Competency in MS Office are essential. 
• The ideal candidate must be able to work in a fast paced environment and must be deadline orientated, and able to work under pressure. The ideal candidate will have excellent communication, planning, and time management skills. The ideal candidate must be detail orientated and organised, with an understanding of the demands within the hospitality industry.

Duties include, but are not limited to: 

• Administrative tasks which include drafting letters and documents, preparing and printing documents, and distributing dockets;
• Processing all stock orders accurately on SAP & perform certain administrative duties with regards to stock takes;
• Accurate record keeping of stock, breakages, guest profiles and staff rosters;
• Assist Manor House staff with the delivery on guest expectations & general administration duties;
• Responsible for the issue of guest amenities – recording and restocking;
• Service guests in the absence of a Service Assistant/Manager;
• Handling guest requests and follow-up with them;
• Handle and guard confidential information.