• The ideal candidate will have excellent telephonic skills, a flair for up-selling and a keen eye for detail. Minimum of Grade 12 or equivalent, a knowledge of MS Office suite and at least 1 years work experience in reservations, sales or customer services.  Golf knowledge would be a further advantage.

Duties include, but are not limited to: 

• Reservations and enquiries are timeously processed, accurate data captured;
• Ensure quotes, confirmations and enquires are responded to within the turnaround time;
• Collating pro-forma invoices and following up of prepayment;
• Follow up on provisional reservations;
• Updating reservations according to amendments;
• Assist with general administrative support to Reservations Team;
• Ensure all quotes are loaded onto CIMSO;
• Assist the coordinators with rooming lists for groups/parties;
• Maintaining the weekly function sheets.