Key Responsibility Area 

• Investigate/confirm/refer/log a call to upgrade the server. 
• Rectify the faults affecting the availability of the server. 
• Installation of servers 
• Implement procedures and standards for Directory Integrated Systems, Servers and related services and monitor adherence thereof. 
• Resolution and handling of medium operational Incidents as per SLA incident handling timeframes. 

Qualifications and Experience 

• Minimum: Grade 12 plus 3-Year IT Diploma / Degree in in Computer Science, or IT/ related fields (NQF level 6) 
• Certification: MCSA, MCSE, MCITP 
• Experience: 3 – 5 years’ experience as a Server Administrator in the provisioning, support and maintenance and support of all Server related Infrastructure such as Enterprise Directory Services, virtualization and server infrastructure technology stack. Experience in working within the ITIL Framework for Incident, Problem, Change, or Service Experience in the design, planning, implementation of an Enterprise Server solutions and services