Objectives of Role

• All employees in Shared Services are individually and collectively responsible for customer excellence and will be measured accordingly.

Customer Excellence

• Work closely with the relevant stakeholders to set expectations and provide services exceeding the agreed standard.
• Contribute to customer satisfaction for services delivered by the Shared Services People Services Team.
• Assist with identifying problems in your area of responsibility, and that of the Shared Services People Services team, and discussing possible solutions to achieve customer excellence.

As the Shared Services Payroll Officer, you will be responsible for performing the following activities:

• Inputting, processing, and employee payroll admin support for multiple entities within SA and east Africa on Sage 300 People
• Maintaining employee files and records ensuring a methodical filing process aligned to audit requirements both on SharePoint and SAGE
• Review and ensure accuracy of approved payroll inputs such as advances, staff deductions, and salary adjustments.
• Maintain employee payroll records; ensure that employee changes are entered correctly and made on a timely basis; process changes for proper authorization.
• Generating reports for payroll review e.g., variance reports and company reconciliations.
• Prepare payroll reports from SAGE and provide input and data in into reports as and when required.
• Peer review all payroll inputs and any reconciliations prepared by team member /additional payroll officer.
• Reconciliation of 3rd party billing and SAGE (Medical Aid, GL, Gap Cover) which is sent to finance for payment.
• Responsible for all tax related activities, compliance status, establishing and maintaining current registrations and tax issue resolutions.
• Administer any changes to Umbrella Fund on a monthly process through file upload.
• Communicate payroll changes to the HRBPs and Finance Leads
• Responsible for remaining up to date with the latest payroll and tax legislation.
• Responsible for responding to and completing all service desk tickets related to basic payroll queries.
• Develop relationships and collaboration with key stakeholders eg. entities and finance shared services.

Experience and Qualifications

• Minimum 3-year Diploma in Financial accounting, human resources, payroll/tax or a similar field.
• Up to 5 years + relevant work experience in a similar role.
• Advanced excel and numerical abilities
• Strong checking and attention to detail.
• Proficient in payroll software Sage 300 People.