Job Summary

• To prepare pertinent reporting information for all stakeholders of the business for informed decision making and to support the business.

Job Description

• Design and maintain reports: Design and maintain standard reporting templates against relevant

Requirements

• Information collation: Collate required information from relevant sources to ensure that reporting timelines can be adhered to
• Administration: Effectively fulfil all required administrative duties. Adheres to all real estate requirements and support the Absa transaction management process with regards to the execution of the administrative process to finalize lease negotiations.
• Compliance and Risk Management: Ensure that all team activities are in adherence to relevant control and compliance requirements, and quality standards

CRES Real Estate Data Governance

• Integrity assessment of Absa’s real estate and lease data (e.g. rental commercial terms, lease commencement and expiry dates, anti-bribery and corruption clauses, etc.); 
• Validation of lease agreements prior to contracting and uploading on the real estate management system; 
• Review and update real estate operating manuals and processes;
• Real estate risk control testing and review;
• Update the Absa real estate portfolio schedule for the annual insurance asessment;
• Annual reviews of landlord physical documents in line with legislation (e.g. POPI Act) and in collaboration with the document management service provider;
• Management of requests for enhanced due diligence screening of Absa landlords;
• Provision of training to Absa Regional Operations (ARO) on the real estate management system and lease data management; and
• Management of user access to the real estate management system to ensure security of real estate data.
• Management of landlord onboarding and compliance screening process
• Stakeholder Management
• Agree, monitor and manage service offerings and SLAs with internal customers.
• Coordinate the efforts of the different operational areas to ensure minimal duplication of efforts, maximum efficiency and to maximise value for money. 
• Analyse effectiveness of processes and systems in use in the function and make recommendations for improvement.
• Support the commercial support function across the full range of CRES services.
• Governance, Risk, Controls and Compliance
• Provide input to control frameworks, policies, mandates and procedures.
• Take accountability for the overall achievement of performance objectives in the business area in terms of employee satisfaction, customer experience, cost performance, return on investments, risk, compliance and governance requirements.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)