Job Description

• We’re on the hunt for a Customer Experience Specialist! Are you passionate about understanding and exceeding customer needs? Do you thrive in a dynamic and innovative work environment? If so, we’re eager to learn more about you!
• As a Customer Experience Specialist at The Unlimited, you will drive the digital transformation of our customer journey, lead quality engagements across all touchpoints, and ensure a seamless brand experience. You will leverage data insights to enhance customer experiences and influence change within the business.

If you have the following:

• Relevant tertiary qualification (Diploma or Degree)
• 8 years of relevant experience within a customer experience environment, 4 of which are in a senior leadership role
• Strong data-driven mindset and strategic outlook
• Proven problem-solving ability and strong intuition