Job Advert Summary    

• Maximise and catalyse customer recruits within the Masakhane channel – Durban South area. Maximise and catalyse customer recruits within the Masakhane channel – Durban South area. Maximise and catalyse customer recruits within the Masakhane channel – Durban South area. Maximise and catalyse customer recruits within the Masakhane channel – Durban South area. Maximise and catalyse customer recruits within the Masakhane channel – Durban South area. Maximise and catalyse customer recruits within the Masakhane channel – Durban South area. Maximise and catalyse customer recruits within the Masakhane channel – Durban South area.

Requirements    

• Grade 12 or equivalent NQF4
• Business English: Fluent
• Code 10 motor vehicle license
• Must reside in Durban South Area

Competencies    

• Administrative capabilities
• Commitment and motivation 
• Communicates effectively 
• Customer orientated 
• Customer Orientation and Customer Focus 
• Interpersonal effectiveness 
• Lead and drive change for improvement 
• Proactive and action orientated 
• Solves problems through effective decision making 
• Maintains high standards

Duties and Responsibilities    

• Increase customer recruitment/onboarding within the Masakhane Channel 
• Ensure visits to all appointments made for customer recruits 
• Coordinate the account application process until complete 
• Source new business to develop an active buying customer base within the Masakhane channel 
• Introduce Clover within the Masakhane channel to satisfy customers’ needs 
• Ensure the minimum of 125 customers are onboard / recruited on monthly basis 
• Provide and Support ongoing excellent service to customers 
• Develop and maintain excellent customer service 
• Ensure that all customer queries are answered 
• Ensure that customers are notified on accounts open 
• Liaise with SalesReps and Area Manager on all onboarded customers  
• Coordinate the customer handovers process to SalesReps and Area Managers  
• Record and report feedback on customers not recruited: reasons for rejection