Responsibilities:

Provide efficient customer service:

• Establish and maintain good relations with customers and suppliers.
• Record and report specific customer needs.
• Handle customer queries and complaints.

Perform sales and marketing activities:

• Assist in promotions, farmers days, demonstrations and agricultural shows.
• Conduct pre- and post seasonal marketing.
• Participate in the marketing of specific agent brands.
• Process and handle customer orders.
• Identify spare parts according to customer needs and order timeously.
• Perform counter sales.
• Provide efficient after sales service in line with policies and procedures.
• Promotes sales through telephonic sales, related part sales and exhibits.
• Identify and report lost sales.

Perform general housekeeping and administrative activities:

• Comply with Health and Safety regulations.
• Keep the workplace in a presentable condition.
• Merchandise, Pack and Pick stock on shelves.
• Build exhibits.
• Perform ongoing stock balancing.
• Participate in quarterly stock taking.

Requirements:

• National Senior Certificate.
• At least 1-year relevant spares sales experience.
• Technical knowledge of equipment and machinery.