Minimum requirements:

• 2-3 years’ experience in the role in the Print Industry.
• Valid Driver’s license.

Responsibilities:

Financial Metrics

• Identifying weakness accompanied timeous corrective action.
• Creation & Review of daily, weekly, monthly reports.
• Ensuring effective communication across all departments
• Satisfactory meeting of customer deadlines.
• Bachelor’s degree in marketing, business, communications, or related field.
• Proficiency in all Microsoft Office applications.
• Sound knowledge of project management software.
• Proven experience developing schedules and timelines for projects.
• Excellent interpersonal and communication skills.
• Detail-oriented.
• The ability to multi-task.
• The ability to work in a high-pressure environment.

Operational

• Previous traffic management skills a must, agency experience a plus.
• Serve as a liaison across multiple departments, maintaining regular contact with all through clear, effective communication.
• Create and manage project schedules, prioritizing work and scheduling reviews.
• Track and resolve issues and know when to escalate and prioritize.
• Track, manage, and allocate resources for creative projects.
• Work closely with account and creative leaders to plan for and resource upcoming projects.
• Serve as quality assurance, proofing creative at every stage in the process.
• Recognize inefficiencies within the workflow process and make recommendations to resolve.
• Be creative, resourceful and detail-oriented; must multi-task and prioritize with ease in a fastpaced, deadline-driven environment.
• Ensures all artwork is proofread, both before submission to the client, and prior to use or publication.
• Verifies that all material is properly signed off/approved by account executive and client.
• Have a willingness to jump in and help where needed within the agency.
• Identifying opportunities to adjust and revise work processes in order to increase efficiency.
• Conducting daily meetings to ensure that staff is aware of looming deadlines.
• Preparing daily priority lists, weekly project status reports and project budgets.
• Regularly tracking and updating project statuses.
• Developing work schedules for various departments to ensure that projects and processes are on schedule.
• Communicating potential problems to project teams and recommending solutions.
• Creating timelines, instructions, and breakdowns for future projects.
• Informing project teams of any updates and changes as and when they occur.

   People

• Sourcing of training as and when needed for self & staff.
• Formal setting up of individual staff meetings (Initial meeting to layout the KPIs, quarterly tracking meeting, half year review, quarterly tracking meeting and year-end review.
• Adequate recognition of staff efforts.
• Sustainable morale and team building.
• Induction and comfort or new team leaders.
• Implementation of HR initiatives.
• Monitoring of employee productivity.
• Effective & Appropriate communication with all team members, departments and suppliers.

Compliance, risk and quality:

• Legal agreements in place with all customers/suppliers.
• Creating, maintaining and enforcing company policies and procedures.
• Ensuring that we adhere and meet customer expectations.
• Compliance with relevant laws and regulations.
• Intense focus on Health and Safety.

Growth and new markets/products:

• Customer relationship management & driving sales to customers.
• Identifying new business and new products.
• Development of existing business and products.
• Assist with company projects.
• Informing customers of new products, specials and any company news.