Minimum Requirements…

Essential:

• Grade 12 / Matric
• Up to 6 months’ retail experience
• Minimum 1 Year work experience within retail

Advantageous:

• Certification in Retail Business Management

Role and Responsibilities:

• Report low stock levels, items that are out of stock, damaged stock and expired stock to management
• Assist with the counting of stock files and general stocktaking.
• Assist with the loading and off-loading of stock when needed.
• Identify and report damaged and expired stock immediately to management.
• Ensure boxes are flattened after unpacking stock and taken to the designated area. 
• Ensure that full ranges of products are always on the shelves and neatly presented.
• Maintain the stock on the shelves to ensure it has not reached its sell by date.
• Restock merchandise when needed to ensure maximum sales.
• Ensure merchandise displays, labels and pricing are always correct and report all price discrepancies to management.
• Keep up to date with new product knowledge to effectively assist customers.
• Ensure all merchandise is handled carefully to prevent any losses.
• Build stable displays timeously for promotions to take place.
• Ensure that monthly promotions are implemented effectively to maximise sales.
• Ensure that relevant posters and signage should be put up in time for promotions to take place.
• Ensure promotional tickets, price tickets, posters etc. are placed in the expected time frame.
• Ensure that promotional stock is taken down immediately after the end of promotions.
• Ensure accurate cash flow and follow correct cash handling procedures
• Transact all purchases – receive, verify and processes all payments such as cash, cards, vouchers, coupons and any other acceptable payments.
• Ensure all out going stock/ items/ scripts are scanned and paid for.
• Process all loyalty cards including those of accelerated partners.
• Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers.
• Report customer compliments and complaints to management.
• Attend to all customer stock queries and ensure that they dealt with and resolved.