Qualifications

• Grade 12

Experience

• 3 year demonstrated experience a supervisor/manager
• 3 years demonstrated supervisory experience within the finance and administration fields

Duties

Enabled Resources for Optimal Delivery 

• Develop a team structure that guarantees optimal service delivery
• Manage the administration team’s activities by scheduling work assignments, setting priorities, and directing the work of subordinate employees to improve transaction throughput
• Developed skillsets and high-performance employees through mentoring, technical and business training, and challenging assignments that build confidence and demonstrate the team’s ability to make significant contributions to the business. 

Implemented and improved processes/systems 

• Implement simplified core processes to improve transaction throughput
• Identify administration processes bottlenecks and introduce improved/streamlined workflow processes
• Work with business solutions team to ensure systems integration and ensure the embedding of digital technology where applicable 

Managed process/systems compliance 

• Develop measurement criteria to ensure that the administration teams comply with the defined processes and systems and continuously monitor their compliance
• Manage quality control processes related to master data, ensure compliance with relevant policies and procedures, and the quality an accuracy thereof. 

Reliable Information 

• Develop standard weekly/monthly/annual management reports to enable business decision making and customise these whenever requested by management.
• Develop exception reports to highlight data inconsistencies and implement relevant corrective measures