Position Summary:

• The Training and Development Specialist will oversee the development, coordination, and implementation of training programs aimed at enhancing the technical, sales and management expertise of our team. This role is crucial in ensuring our employees have the necessary skills and knowledge to support our customers effectively. The Training and Development Specialist will manage training levels, course content, career planning, and the administrative aspects of our training programs.

Requirements

Minimum requirements:

• Bachelor’s degree in Human Resources, Education, Business, or related field.
• Additional qualifications in training, education, or learning and development are beneficial.
• Minimum of 3 years of experience in a training role, preferably in the agricultural, construction, mining, or related heavy equipment industry.
• Experience with LMS (Learning Management Systems) and training administration.
• Excellent understanding of technical training methodologies, including classroom and hands-on training.
• Strong interpersonal, communication, and presentation skills.
• Proven track record of managing and delivering training programs that drive measurable results.

Desired Attributes:

• Passionate about continuous learning and helping others reach their full potential.
• Ability to work collaboratively with cross-functional teams.
• Adaptability and a proactive approach to problem-solving.
• Strong organisational skills with attention to detail.

Key Responsibilities:

Training Program Development & Delivery:

• Design, develop, and deliver training programs for technicians, parts professionals, and sales team members.
• Collaborate with department heads to identify skill gaps and training needs across various roles.
• Implement a structured training plan that supports the company’s strategic goals in sales, service, and parts operations.

Course Content Management:

• Develop and update training content to ensure relevance and alignment with industry advancements, product updates, and company standards.
• Manage a repository of training materials, including manuals, video tutorials, and other educational resources.
• Ensure that content is engaging, accurate, and accessible across various learning platforms.

Training Administration:

• Oversee training schedules, including coordinating sessions, locations, and materials.
• Maintain records of employee training levels and certifications to track progress and compliance with required standards.
• Ensure adherence to industry certifications and continuous professional development requirements.

Career Pathing & Development:

• Develop and implement career paths and growth opportunities for technicians, parts specialists, and sales personnel.
• Work with team leaders to create individualized career development plans that align with personal and professional goals.
• Monitor career progression and make recommendations for further development, training, or role adjustments.

Performance Measurement & Feedback:

• Set KPIs for training effectiveness and track performance metrics to evaluate program success.
• Conduct post-training evaluations, gather feedback, and implement continuous improvements.
• Provide coaching and mentoring to team members as they progress through their training and development paths.

Compliance & Safety:

• Ensure all training programs comply with industry and company safety standards.
• Keep the team up-to-date with regulatory changes and industry standards.