About the job

• The Workshop Assistant will provide support within the Technical/Workshop department, assisting with repairs, maintenance, and general tasks. 
• This entry-level role offers an opportunity to grow into a full-time Technician position over time. The ideal candidate will be technically skilled, motivated, and eager to develop.
• Reports to: After-Sales Technical Manager
• Location: Stikland, Cape Town
• Schedule: Monday – Fridays, 08:00-16:30
• Salary: Market related and commensurate with experience

Responsibilities:

• General Assistance
• Provide support to technicians with general maintenance and repairs.
• Assist with moving, loading, and delivering heavy equipment to clients.
• Aid in carrying out basic duties similar to the Technician role, including troubleshooting and maintenance.
• Maintain a tidy and organised workshop environment
• Repairs, Fault Finding, and Maintenance
• Assist with fault diagnosis, troubleshooting, and repairs under supervision.
• Support on-site repairs, maintenance, and installations, as directed by senior technicians.
• Collaborate with technicians to manage equipment inspections, servicing, and repairs.
• Support technicians in prioritizing and managing repair tasks and client service logs
• Administrative and Logistical Support
• Assist in the management of spare parts, inventory, and tools.
• Help in documenting service calls, repairs, and maintenance logs.
• Support the ordering of spare parts and materials required for repairs.
• Assist in maintaining the repair-status reports, invoicing, and other administrative tasks under technician guidance
• Customer Interaction and Team Collaboration
• Communicate customer concerns effectively to senior technicians.
• Maintain clear communication with clients regarding repair statuses and equipment servicing.
• Work collaboratively with team members, technicians, and business owners to ensure high-quality service delivery

Competencies:

• Technically oriented
• Excellent problem solving / fault finding skills
• Excellent communication skills (verbal and written)
• Excellent attention to detail 
• Professionalism 
• Willingness to learn

Minimum requirements:

• N3 in Electrical Engineering/Refrigeration /HVAC would be advantageous. .
• Currently studying towards an N6 qualification in Electrical Engineering or equivalent.
• 6 months to 1 year of maintenance and/or practical technical experience, preferably in commercial refrigeration and HVAC.
• Experience with food service and catering equipment is advantageous.