Minimum Requirements:

Essential:

• Grade 12 / Matric
• Minimum of 3 years’ retail and sales experience
• Minimum of 1-year experience in supervision/management of a staff complement of between 3 and 8 people
• Computer literate – MS Office

Advantageous:

• Qualification within the health focus category
• Relevant experience in the vitamins, supplements and health food industry
• SAP experience
• Qlikview experience

Job Specification:

• Direct and support sales staff under the guidance of the Store Manager and in accordance with the Dis-Chem policies, procedures and retail working practices.
• Ensure implementation of Head office, Regional Manager and Regional Health Manager Strategy and initiatives.
• Manage staff member performance through the performance management system.
• Ensure the Health Division is adequately staffed at all times, and establish an appropriate work roster.
• Manage all in-store promoters for the department.
• Manage and address customer compliments and complaints.
• Serve customers and implement a high standard of customer care and service.
• Maintain merchandising and displays, to ensure a high standard of cleanliness.
• Ensure all goods are correctly priced and labelled.
• Working towards achieving department, vendor, brand, products and sales objectives.
• Ensure monthly promotions are implemented effectively to maximise its objectives.
• Maintain optimal stock levels through effective planning, monitoring and ordering of stock.
• Manage sales representatives and direct supplier orders.
• Ensure proper stock rotation to prevent the stock from expiring.
• Manage back shopping in the designated areas.
• Be accountable and manage stock control through effective planning and ordering of stock in collaboration with Dis-Chem’s warehouse and suppliers.