Minimum Qualifications and Experience:

• Grade 12
• NQF 5: Basic bookkeeping or accounting qualifications.
• 1-2 years’ experience in collections/credit control environment.
• Ability to grasp Medical Scheme rules and requirements.
• Computer proficiency- Excel and SAP system
• Previous Healthcare experience will be advantageous

 Minimum Job Requirements:

• Ensure that all COID and private cases are accurately captured, and payments are allocated correctly
• Proactively manage and address financial risk.
• Work within setting collections targets and collect outstanding debt to ensure bad debt is kept to a minimum.
• Prioritise collection of high value accounts in line with Medical Scheme payment runs.
• Escalate account queries and issues to the Patient Services Manager if first line resolution is not possible.
• Escalate account queries to Financial Manager/ Case Manager at hospital level for resolution.
• Ensure hospital have provided feedback alternatively follow up on outstanding issues until resolution. achieved, escalate to patient services manager where assistance is required.
• Accurately capture invoices to effect payments and reconcile creditor’s statement to ledgers.
• Accurate management of the COID credit control processes.
• Maintain daily contact with COID in order to meet submissions requirements (i.e., all required documentation is available and submitted) and outstanding payments.
• Coordinate, implement and sustain credit control processes.
• Review bank statement daily and allocate payments to account.
• Ensure payments match the remittance.