Core Description

• Responsible for planning, managing and directing Cisco platforms which provides company technologies, systems and processes to customers to enable them to gain competitive advantage. Will manage client relationships at a senior management level. Will be responsible for negotiating with clients and responsible for ensuring project delivery by directing the activities Specialist Engineers.

Key Deliverables / Primary Functions

• Manage change, constantly reviewing design and responding to optimisation changes.
• Monitor and control the network to ensure its day-to-day stability.
• Manage problems and assist with support functions
• Contribute to the research and assessment of new technologies as well as customer needs.
• Monitor service levels and contribute to the development of standards and specifications.
• Test systems and keep records of technical details on network design, implementation plans and capital projects.
• Support users and Support staff
• Attend to IMACD’s (Installation, Modification, Addition, Change, Delete)
• Provide Network Administrator and Support
• Integrate Systems
• Vendor Engagement
• Compile HLD, LLD, RCA’s, Deployment Guides, Service Designs
• Evaluate Product Roadmaps and provide input to Strategy and align to Best Practices.

Core Functional Skills & Capabilities

• Integrated Business Solution
• Infrastructure Development& Support
• Proposal Management
• Relationship Building
• Business Partnership Management
• Risk Management
• Vendor Management
• Solution Architecture

Core Behavioural Competencies

• Applying expertise & Technology
• Working with people
• Deciding & Initiating Action
• Persuading and Influencing
• Planning & Organising
• Entrepreneurial & Commercial thinking

Minimum Qualifications

• NQF 6: 3 year Degree/ Diploma/ National Diploma in Information Technology
• OR NQF 4: Grade 12

Additional Education -Preferred /Advantage

• Relevant IT certification

Experience

• 10+ years’ experience in network engineering, of which 2 years at a senior level 
• Alternatively, 8 to 10 years’ experience in network engineering, of which 2 to 3 years is at a senior management level.