Key outputs and responsibilities:

• Ensure the overall health of human capital and people practices in the business unit
• Establish/monitor the HR processes throughout the year and coach the line managers
• Ensure excellent execution of the HR processes within the business unit/function
• Identify & implement the organizational capabilities required to achieve function goals
• Collaborate with specialist teams to create effective and integrated HR solutions for teams & individuals
• Diagnose business performance problems and collaborate with specialist teams to create effective and integrated HR solutions for teams& individuals
• Provide feedback to specialist teams about HR solution effectiveness and work with them as appropriate to identify continuous improvement opportunities
• Monitor organization performance & provide data for the people/organization scorecard
• Meet local delivery needs (e.g. employee relations/industrial relations, statutory/regulatory requirements) pulling on specialists and others as required
• Participate in the governance of HR Operations to define and review the quality and the cost of the service provided
• Ensure data integrity of SAP HR information at local level
• Provide input to the People Manager to agree on the organization/people agenda in the Region
• Agree on a common set of priority needs from the Specialist teams
• Monitor and evaluate the quality of the on-boarding programs
• Encourage and monitor use of tools, evaluate competency gaps
• Develop coaching skills within line managers by providing tools and observing and providing feedback
• Recruit deliberately for competencies as observed through coaching and/or ensure PDPs are aligned to ensure acquisition and/or development of critical management skills

Minimum Requirements

• Tertiary qualification in Psychology / Human Resources
• Management, post graduate qualification in HR will be an advantage
• Three or more years Human Resources Generalist experience
• Coaching
• Business Acumen
• Stakeholder/ relationship management
• Customer focused
• Credibility & presence
• Resilience
• Attention to detail/ accuracy/ timeliness