Audit Planning:

• Efficiently plan all relevant audits for both new and existing customers in accordance with their specific requirements.

Daily Administration:

• Maintain day-to-day administrative tasks, including:
• Coordinating logistics and courier services as needed.
• Managing sample coordination with the laboratory and tracking results.
• Ensuring timely delivery of audit reports to clients.
• Keeping the tracking sheet up to date for management reporting.
• Implementing and maintaining an accurate filing system.
• Managing all client audit files electronically and meeting KPIs for each stage of the audit process.
• Ensuring that all activities adhere to established process flows.

Scheduling Tasks:

• Perform routine scheduling tasks with precision, paying close attention to deadlines and accuracy. This includes:
• Updating the audit schedule and A.LIMS audit plan on a daily basis.
• Scheduling auditors and sites effectively.
• Maintaining and monitoring audit dates in the diary/tracking sheet.
• Communicating with auditors to confirm dates and providing them with relevant information about upcoming audits.
• Submitting accepted quotes to the finance department for invoicing.

General Administrative Duties:

• Handle general administrative duties such as:
• Coordinating courier collections and deliveries as needed.
• Assisting with other administrative tasks as they arise.

Quality Assurance:

• Ensure the highest quality in the execution of all deliverables associated with the role.

Customer Queries:

• Address any queries received from clients, auditors, and the food safety inspections team promptly and professionally.

Requirements

• Preference will be given to employment equity candidates.
• Matric (Grade 12)
• Degree or Diploma in Biotechnology or Microbiology.
• Experience in data capturing and administration.
• Proficiency in Microsoft Office especially Excel.