Wembley College: Administrative Specialist needed at Plennegy Group
Job title : Wembley College: Administrative Specialist
Job Location : KwaZulu-Natal,
Deadline : January 20, 2025
Quick Recommended Links
RESPONSIBILITIES:
Admissions Management:
- Enquiry Handling.
- Respond promptly and professionally to admissions inquiries via phone, email, and in-person interactions.
- Provide prospective families with comprehensive information about the school’s academic, extracurricular, and admissions processes.
Admissions Process Coordination:
- Organize and manage all admissions documentation, ensuring timely completion and compliance with school policies.
- Schedule and facilitate school tours, interviews, entrance assessments, and orientation programs.
Follow-Ups and Communication:
- Maintain consistent and proactive communication with prospective families, guiding them through the admissions process.
- Collaborate with the marketing team to ensure the distribution of promotional and informational materials.
Record Management:
- Maintain accurate and up-to-date admissions data within the school’s management systems (e.g., ADAM and Finance systems).
- Generate regular reports on admissions trends and statistics for leadership review.
Front Office Administration.
Reception Duties:
- Manage the visitor sign-in process and ensure all visitors follow security protocols.
- Serve as the first point of contact, welcoming and directing visitors, students, and staff with professionalism.
- Manage incoming calls, emails, and correspondence, ensuring clear and efficient communication.
Office Coordination:
- Assist with the preparation and distribution of school communications, such as newsletters and announcements.
- Maintain and update student records, including attendance and enrolment data.
- Schedule appointments and meetings for school administrators and staff.
- Handle incoming and outgoing mail and deliveries.
- Supervise the daily operations of the front office, including scheduling, supply management, and maintenance of a professional workspace.
- Assist school leadership and staff with administrative support, such as document preparation, meeting coordination, and filing.
Student and Parent Support:
- Provide information and assistance regarding school policies, procedures, and events.
- Assist with student registration and orientation processes.
- Coordinate and manage the distribution of student passes and transportation arrangements.
- Address general inquiries from parents and students, providing timely and effective resolutions to concerns.
- Support school events, including open days, parent evenings, and extracurricular activities, ensuring smooth logistical coordination.
Marketing and Outreach:
- Assist in organising school events, meetings, and parent-teacher conferences.
- Coordinate with various departments to ensure smooth execution of events.
- Represent the school during in-house marketing events and tours as needed.
- Maintain an engaging and welcoming front office display and support the coordination of marketing material distribution.
Financial Administration:
- Invoice processing: Receiving, processing and tracking invoices for all and any payments made.
Emergency Response:
- Assist with emergency procedures and drills.
- Maintain and update emergency contact information and protocols.
REQUIREMENTS:
Qualifications:
- Education Min: Diploma in Admin, Communications and or related field
- Ideal: Degree in Admin, Communications and or related field
Experience:
- 2-3 years’ experience in admissions, customer service, administrative or clerical role preferably in an educational setting.
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
- Administrative / Management jobs