Purpose & Overall Relevance for the Organization

• To ensure the delivery of efficient and accurate HR administration and payroll support, managing all data inputs, queries, and processes with 100% accuracy and within required timelines.

Key Responsibilities

• Payroll
• Collaborate with the Payroll Team Lead and Global Business Services (GBS) to process payroll accurately  and on time.
• Collect, review, and process time, attendance, and leave data for retail staff.
• Prepare detailed payroll reports, including WCA, GL, and leave provisions, and handle EMP201 submissions to SARS.
• Manage UIF documentation and monthly declarations to the Department of Labour.
• Reconcile third-party payments, prepare summaries, and oversee benefit onboarding/offboarding with the Benefits Consultant.
• Resolve payroll-related queries and escalate issues as needed.
• Drive process improvements and efficiency within payroll operations.
• Conduct variance analysis during payroll cycles.

Administration

• Collaborate with Payroll Team Lead and GBS teams to ensure accurate employee records.
• Manage and update the HR SharePoint, ensuring all documents are compliant and up-to-date.
• Securely store employment data for all new hires in online folders.
• Create and distribute SAP and Employment Equity (EE) reports to support business operations and compliance.

Knowledge, Skills and Abilities

• Proficiency in SAP payroll systems and SARS regulations.
• Advanced Excel and strong analytical skills.
• Exceptional attention to detail and organizational abilities.
• Effective time management and ability to meet deadlines in fast-paced environments.
• Excellent communication and stakeholder management skills.
• Customer-focused mindset with strong interpersonal skills.
• Proactive, independent, and initiative-driven approach.
• Skilled in risk management, confidentiality, and professionalism.

Requisite Education and Experience / Minimum Qualifications

• A relevant HR or payroll qualification.
• 5+ years’ experience in an HR or payroll role within a medium-to-large organization.
• Previous experience working in a HR Shared Services environment is advantageous.