Main Responsibilities

Department communication

• Oversee and verify all information received from Admissions and new pupil intake

Accounts Management

• Oversee all aspects of the school’s debtors, including the maintenance of accurate records of student fees, payments, and outstanding balances

Collection Processes

• Develop and implement effective strategies for collecting overdue accounts, including reminders, follow-ups, and negotiating payment plans as necessary

Communication

• Act as the primary point of contact for families regarding tuition fees and payment queries, providing excellent customer service and support

Reporting

• Prepare regular reports on accounts receivable, including aging reports and cash flow projections, and present ndings to the school leadership

Policy Development

• Collaborate with school administration to develop and update policies related to tuition payments and debt management

Collaboration

• Work closely with the nance team to ensure accurate nancial reporting and reconciliation of accounts

Compliance

• Ensure compliance with relevant laws and regulations related to debt collection and financial management

Dispute Resolution

• Address any disputes or concerns raised by families regarding billing or payments in a professional and timely manner

Minimum requirements

Qualications

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field

Experience

• Two (2) or more years in the same or similar management role
• Seven (7) years experience in accounts receivable or debt management
• Familiarity with legal and regulatory requirements related to debt collection
• Prociency in nancial software and MS Ofce Suite, particularly Excel
• Experience with Pencil Box will be advantageous