Minimum requirements

• Valid Driver’s License
• 3 years management / supervisory experience
• 3 years previous signage experience
• Geographical knowledge
• Able to work shifts
• Advantageous
• 3 years technical knowledge on printing and finishing

Responsibilities:

Operational Function

• Ensure that the artwork and layout of the designs are set up correctly and as per the client approval.
• Effectively control the running of the production line and processes.
• Ensuring service delivery times are met according to the customer requirements.
• Responsible for the production process from start to end.
• Ensure that all materials are readily available for the production process.
• Ensure that maintenance and cleaning of the machines are done timeously.
• Ensure that the most efficient maintenance and planning solutions are carried out to minimize the Company’s internal costs and Company down time.
• Effective communication between all relevant internal and external stakeholders, ensuring the team are kept up to date with any delays / challenges / changes throughout the day on the status of all jobs.
• Act as a point of contact where necessary with customers to troubleshoot or present innovative ideas based on their requirements as well as deal with any queries.
• Ensure that all routine data entries are captured, this includes but is not limited to printer logs, waste registers etc.
• Perform quality control checks before the job is dispatched.
• Assist with external contractors as required.
• Ensure all machinery is maintained and serviced according to the necessary requirements.
• Ensure the housekeeping standards are maintained.
• Responsible for the overall health and safety of the team.
• Ensuring regular training needs are identified and put forward to management and that the team are aware of the relevant department SOP’s.
• Actively train and develop the team to ensure cross-skilling and upskilling.
• Where necessary, fill in for the team members within the department if the need arises.
• Assist with site inspections, installations, fabrication, assembly of signage as and when required.
• Assist with any other ad-hoc functions as required by management.

People

• Able to build and maintain effective and productive relationships with team members, stakeholders, and suppliers.
• Good communication, negotiation, interpersonal and influential skills.
• Analytical, numerically astute with strong demonstrated problem-solving abilities.
• Able to manage time effectively, prioritize tasks and achieve set targets.
• Commercial and financial awareness with a full understanding of how failure impacts the production and customer order fulfilment.
• Able to work well under pressure and handle emergency and stressful situations.
• Keen attention to detail and accuracy.

Compliance, risk and quality

• Creating, maintaining and enforcing company policies and procedures.
• Compliance with relevant laws and regulations.
• Ensure final version and other documents are chronologically saved / backed up.
• Growth and new markets/products
• Customer and supplier relationship management.
• Assist with company projects or lead company projects if specific to stock control.
• Automation and management of the ordering process using Pastel/HIS/Website.

Skills and competencies:

• Accountability
• People Management
• Problem Solving
• Results Driven
• Time Management