Key Purpose

• To ensure that Discovery digital features and channels meet the needs of their intended audiences through design, analysis, evaluation and testing of the user experience. Designs and conducts analysis and evaluations of systems interfaces with clients and staff, to ensure maximum usefulness and satisfaction, to increase productivity and to elevate the overall quality of the product or service. 

Job Summary

• As a UX/UI Designer, you will play a pivotal role in crafting intuitive and engaging user experiences. You will be responsible for understanding user needs and behaviours through research and translating these insights into innovative design solutions. Your work will span the entire design process, from conceptualisation and wireframing to using the existing design system to create high-fidelity designs. Collaborating closely with product managers, developers, and other stakeholders, you will ensure that the final product not only meets business goals but provide a great experience.

Areas of responsibility may include but not limited to

• Break Down Problems: Analyse complex problems to identify key components and underlying issues.
• Ideate Solutions: Generate and evaluate multiple solutions to address identified problems.
• Conduct Research: Gather user and desktop insights to inform design decisions.
• Design User Interfaces: Iterate on user interfaces for web and mobile applications, from low to high design fidelity.
• Create Prototypes: Develop interactive and visual design prototypes.
• Utilize AI and Emerging Technologies: Enhance the design system and improve design processes.
• Conduct Peer Reviews: Review usability deliverables with peers.
• Collaborate with Stakeholders: Work with product managers, developers, and other stakeholders to ensure design feasibility and alignment with business goals.
• Conduct Usability Testing: Analyse user feedback to refine designs.
• Platform and Device Requirements: Have a good understanding of platform, browser and device compatibility such as form factors, screen resolutions and aspect ratios.
• Stay Updated with Trends: Keep up to date with the latest trends and attend/speak at conferences and meetups to contribute to innovation and consistency in usability standards and guidelines.
• Communicate with Design Leadership: Have regular sessions with seniors to convey blockers, training, and tool needs.
• Contribute to Training: Participate in internal training and community forums with UX/UI Designers to broaden awareness of user experience and design best practices.

Personal Attributes and Skills

• Be comfortable providing and receiving constructive critique.
• Possess strong verbal and written communication skills and be comfortable communicating and presenting to business stakeholders using storytelling techniques.
• Proficient in UX research, interaction design.
• Have visual design skills; attention to detail and a demonstrated mastery of typography, colour, and layout. 
• Have a keen interest in the latest GenAI trends and the application within UX Design.
• Experience and understanding of lean and agile processes. 
• Proficient with design tools such as Figma. 
• Be able to stand by your designs and provide solid rationale to back up design decisions made. 
• Ability to use prototyping tools to convey design intent. 
• Operational understanding of Accessibility and the ability to incorporate accessibility into designs.
• Be able to analyse and report insights.
• Possess personal organisation and time management skills. 
• Be able to build relationships with people from all different backgrounds and at different job levels.     

Education and Experience

• 3 to 5 years minimum relevant working experience.
• Experience in UX design, specifically for web and mobile applications/platforms preferred.
• A portfolio of work demonstrating a proven track record for solving difficult UX design problems and simplifying difficult requirements to intuitive interfaces for customers.
• Matric/Grade 12 and relevant Bachelor’s or equivalent 3-year degree. User experience design, or related field preferred.
• A record of accomplishment of outstanding academic qualifications and professional performance.