BUSINESS OPERATIONAL EFFICIENCY

• To ensure facility /resource availability target are met
• Achievement of agreed targets on 20/80 principle (key deliverables)
• Production in accordance with customer requirements and broadcast standards
• Monthly report to bean accurate reflection of status on deliverables
• Project completion in time and within approved budget
• Accurate reporting on project status
• Set service delivery standards and lead team to achieve them
• Facilitate updated SOP’s to promote best practice
• Less than agreed fault targets

FINANCE & PLANNING

• On time completion of operational budget
• Accurate inputs to Capital budget
• Proper investigation and acceptable explanation of any budget variances

STAKEHOLDER MANAGEMENT AND CHANGE MANAGEMENT

• Accurate identification of and compliance with customer/production needs
• Customer queries/complaints resolved in accordance with OB service standards
• Functional advice/support to facilitate good customer service and improve service delivery
• Above average rating of SLA

LEADERSHIP AND PEOPLE MANAGEMENT

• Formal performance contracting and reviews with each staff member
• Effective and efficient utilisation of team members in accordance with production requirements to ensure delivery
• Training and development done according to WSP and performance contract
• Individual Development Plan (IDP) for each team ember annually

GOVERNANCE RISK AND COMPLIANCE

• Optimal (agreed%) availability of facilities
• Loss control targets
•  Assets verified annually according to target set
• In time completion of maintenance/repairs
• Compliance with quality standards
• Compliance with health and safety standards
• Verification of timesheets in accordance with company policy
• Grievances, queries, complaints and disciplinary matter resolved in accordance to SABC labour policy

 INHERENT/MINIMUM REQUIREMENTS

 QUALIFICATIONS

• 3 Year Technical National Diploma (Electronics –Light Current) (NQF6).
• Valid Code EB Driver’s License.

 EXPERIENCE

• 4 years broadcast experience at supervisory or supervisory/specialist level