Job Description

• We are seeking an experienced administrator to join the MiWay Assessing Administration department. The ideal candidate will have a service and team ethos and possess strong attention to detail with a willingness to develop an understanding of motor insurance policies and procedures. 
• The purpose of this position is to contribute to the administrative duties of the team to deliver exceptional service of motor vehicle claims, including liaisoning with members, suppliers and supporting the team in managing the repair of motor vehicles and the associated costs. 

Minimum Qualification Required

• Matric

Minimum Experience

• Administration Experience of 1 Year +
• Effective communication skills both verbally and written.
• Basic excel experience 
• Preparing Reports 
• Database Maintenance and administration

Deliverables include, but will not be limited to

• Possesses sufficient fundamental proficiency to successfully access information and prepare reports of moderate difficulty.
• Interacts with operational and first line supervisory/management personnel within the client/user area.
• Conduct efficient reporting and administration. The ability to access information from databases and prepare reports.
• Record keeping, filing and maintenance of databases.
• A continuing focus on the needs and requirements of customers and clients, anticipating their needs, remaining sensitive to customers while performing services for them, responsive to customer needs.
• Understanding the rules, regulations, sanctions and other statutory requirements, guidelines and instructions relating to governing bodies and organizations, both internally and externally.
• Understands customers’ business operations beyond single issues driving a project. Demonstrates the ability to apply functional business, product and service knowledge to successfully meet work objectives.

Competencies Required

• High attention to detail and managing a quality service.
• Effective communication skills both verbally and written.
• Delivering at pace 

Knowledge and Skills

• Processing transactions and conduct simple calculations
• Data collection and analysis
• Record keeping, filing and maintenance of databases
• Maintain work standards and quality verification