Purpose Statement

• To support the vision and strategy and enhance the capability of a Business Unit through the development and implementation of innovative business processes and models. 
• To identify process improvement opportunities that will enhance the functioning of the Business Unit in line with its strategic objectives and regulatory requirements and ensure the business benefit is achieved through measurement of success. 

Experience

Minimum:

• Minimum of 5 years relevant experience in processing systems, processes, procedures and support in a similar environment
• Proven experience in data analytics, business model design, business process development or improvement, operationalisation of new business process solutions and improvements.
• Experience in Six Sigma, Lean, TOC, Business Improvement, Agile

Ideal:

• 5+ years relevant experience in processing systems, processes, procedures and support in a similar environment
• Strategic business case development
• Translating Divisional strategies and regulatory requirements into a business area target operating model 
• Management / leadership experience

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational
• A relevant tertiary qualification in Engineering – General

Qualifications (Ideal or Preferred)

• A relevant post-graduate qualification in Engineering – General or Information Technology

Knowledge

Minimum:

• Lean way of work principles
• Business Change Life Cycle and change management principles  
• System Development Life Cycle
• Project Management Lifecycle                                                 
• Agile Way of Working Practices   
• Quality Management 
• Risk & Issue Management 
• BABOK, SOA,TOGAF, ARCHIMATE
• Developing a business case
• Client experience / client journey mapping
• Process frameworks (Strategy, Planning, HR, Finance, Marketing, Sales, Assets, Procurement, Production)
• Process Simulation Modelling
• Financial Modelling                                                          

Ideal:

• Banking processes and procedures
• Banking systems: Banking System, SBL, Horizon, STrack, Postilion, etc.
• In-depth knowledge of Capitec Products
• Data and trend analysis 

Skills

• Communications Skills
• Analytical Skills
• Problem solving skills
• Interpersonal & Relationship management Skills
• Facilitation Skills
• Negotiation skills

Conditions of Employment

• A valid driver’s license and own vehicle is required
• Contactable via own mobile phone
• Must have fingerprints which are detectable/recognisable on Capitec Bank’s internal electronic banking system
• Clear criminal and credit record