Key Responsibilities:

• Take direct responsibility for the profitability of the store by ensuring the targets set are met
• Ensure staff are taught correct sales procedure and have a good knowledge of the product
• Maintain a high level of customer service
• Assist customers and provide information
• Ensure complaints from customers are resolved quickly
• Inform staff of new lines and any changes to the prices
• Manage staff rosters
• Coordinate and conduct stock takes
• Keep and analyze records of sales figures and financial transactions, inclusive of filing
• Implement and oversee security procedures
• Manage staff when necessary

Qualifications and Experience:

• Matric
• 3 – 5 years’ experience in Furniture Retail environment, 2 of which must be in a Managerial/Supervisory role
• Must have a minimum average of R250 000 in personal sales
• Must have successfully proven sales track record no less than 6months
• Industrial Relations experience
• Planning, organizational and time management ability
• Good Leadership skills
• Good communication skills
• Good knowledge of Sales Techniques
• Computer literate
• Accuracy and attention to detail