Job Summary

• The Programme Administrator will be assisting in all administrative activities related to the records, registration and documentation of students, school policies, quality assurance, student support, accreditation and certification. This role requires a person who is comfortable with administration is the main focus.

Key Responsibilities and Duties:

• The bulk of this role is an administrative function
• This role requires a smaller percentage of support to students who are participating in online programmes.
• Assist in student administration
• Portfolio of Evidence & Verification Management
• File and follow up on learners’ Portfolio of Evidence documents.
• Brief in for moderation
• Build verification folders and manage required content as per project plan to enable team collaboration
• Uploading learners – POEs, assessments, and moderation via SETA system
• Download, file and send Statement of results to students
• Share Verification reports with Programme Managers / clients
• Update Salesforce enrollment status
• Upload Statement of Results, Academic Transcript & Digital Certificate to Salesforce per learner
• Manage SETA Qualification Certificates
• Assist with certification
• Assist with internal and external moderation (CHE)
• Assist with at-risk student tracking
• Assist with student record keeping
• Assist with letter drafting

Qualifications and Experience

• Matric or Grade 12 Equivalent
• A BA or Diploma with related relevant experience
• 1-2 years of Administrative experience
• Experience with Google Workspace most specifically with Google Sheets
• Familiarity with Zoom and scheduling capacities
• Fine attention to detail is imperative
• Excellent written and verbal communication skills
• Proficiency in Moodle LMS

Behavioural Competencies

• Excellent administrative abilities
• Meticulous attention to detail
• Impeccable writing and editing skills
• Excellent verbal communication skills
• Professionalism, patience and kindness. Dealing with people day in and day out can be taxing, and it takes a particular kind of person to keep calm, cheerful and effective
• Ability to work in a team
• Ability to work under pressure
• Must be available to work evenings and Saturday work as and when required