The main duties of this role are inclusive of, but not limited to:

• Installation and replacement of Traka Equipment and peripherals
• Setup, assemble, test and configure Traka Hardware and Software
• Following direction of the Project / Installation Manager
• Maintenance and Submission of accurate paperwork and documentation
• Customer communication throughout the job
• Installing conduit, coring, or trenching
• Installing/pulling cable and wire
• Mounting panels, field devices, computers, power supplies
• Programming, set-up, and testing systems
• Testing and inspections
• Safe operation of basic electrical reticulation
• Understanding wire crimping and installing basic plugs
• Basic use of hand tools

Hardware Support:

• Preventative Maintenance – Monthly visit for all covered systems items
• Maintenance of all Traka variants, Key management systems and lockers
• Physical check on Traka locks and explosives cars/cassettes and surface boxes.
• Installation and replacement of Traka hardware
• Setup and assemble, test and configure Traka systems.
• Competent use of tools and associated electrical tools such as drilling machines, electric screwdrivers etc.
• Cleaning of control boards (this will be dusting off and disconnect all connections, cleaning of connector points with electrical cleaner.) Reconnecting of all connections.
• Cleaning and testing of all data fobs. (Includes all grooves)
• Cleaning and testing of all connector strips and solenoids. (Positive and negative connection screws)
• Cleaning and testing of Cabinet Frame and hinges.
• Checking cabinet hinges (health condition) 
• Cleaning of cabinet Perspex (polycarbonate or steel) doors. (Cracks/Damage needs a replacement (order required))
• Alignment of door switch and solenoid.
• Cleaning and testing of Cliq lock and key.
• Cleaning and testing of Cliq key battery.
• Testing of cabinet backup battery.
• Cleaning and testing of network points and connectors
• Emergency release of keys in case if an emergency (emergency document to be completed on site)
• Cutting of current security seals. (Replacement will be requiring and additional order) 
• Physical check on control boards which includes the following: Cabinet control board, interface boards, and strip connector boards.
• Physical check of keypads and readers.
• Physical check on all screens and touch screens.
• Physical check on all ribbon cables and wires.
• Physical check on all jumper blocks and dip switches
• Cleaning and servicing (oil) Cliq locks and key’s
• Cleaning and servicing of mechanical and electrical Abloy locks
• Cleaning and servicing of Abloy switch locks (Cylinder and key)

Support:

Software Support and Customer Support:

• Daily report (Production Managers, Mine Overseers, shift supervisor’s, Safety Department)
• System Reports,
• standard key report,
• Overdue keys(Engineers, Ges, Foreman’s, Explosive Co-Ordinator)
• Report to the mine before night shift knocks off so their issues can be resolved.
• Help miners and operators before shift start.
• Email Support
• Telephone Support
• Remote Support
• Support logging on support site
• Research/problem solving.
• Initiative
• Obtaining of relevant signatures for invoices
• Follow-up on outstanding orders
• Deliveries to be handled at stores.
• Submission of invoices
• Completing and submitting of User access forms
• Completing and submitting of cabinet layouts
• Onsite training
• Physical check on all software and communications from hardware to software.
• Completing and submitting of maintenance check list
• Submitting of quotations on repairs from maintenance check list.
• Following up on outstanding orders from maintenance check list.
• Completing of UAR (service) reports.
• Programming of Cliq key’s as per completed approved forms.
• Frequent checks on Traka 16bit, Traka 32, Traka touch, Traka web, software versions and updates where applicable.
• Diagnostics test on Traka Touch (this function tests all hardware and software functions on the touch systems)

PROFESSIONAL QUALIFICATIONS/ EXPERIENCE

• Proven experience as a low voltage technician or similar role
• Experience with LAN/WAN networks
• Thorough knowledge of computer systems and IT components
• Excellent troubleshooting skills
• Exceptional organizing and time-management skills
• Mining Experience will be an advantage.
• Underground work will be an advantage.  
• 2+ years’ experience in computer networks and systems maintenance.
• Excellent written and verbal communication skills.
• Good interpersonal skills.
• Attention to detail.
• Good problem-solving skills.
• Communication and reporting skills