Responsibilities

The Manager: Group CSI Programmes & Partnership will be accountable to achieve the following objectives:

• Support in the implementation of the Group CSI Strategy operationalisation plan, in line with MTN’s creating shared value strategic priority aligned to MTN’s Ambition 2025 strategy across MTN’s footprint. 
• Assist in executing the Foundation/CSI activities in a successfully researched, developed, promoted, implemented and managed fashion, resulting in a positive contribution to the strategy and impact to the lives of MTN’s beneficiaries.
• Contribute to solving national challenges and maintaining MTN’s role of being a responsible and caring corporate citizen.
• Support in the implementation of CSI programmes across MTN’s footprint developed in collaboration with stakeholders,  tracking such programmes against MTN’s CSI strategy. 
• Assist in efforts to pilot – test – innovate – replicate – scale CSI programmes prior to multi-market roll-out for the company. 
• Support in driving strong governance practises across MTN’s CSI foundations / divisions to safeguard the integrity and effectiveness of MTN’s CSI efforts across its footprint. 
• Support in negotiating and managing international partnerships such as UN Women that can be leveraged across MTN’s markets and platform businesses in alignment with the overall strategic direction of the Group. 
• Assist in the implementation due diligence questionnaires and guidelines for CSI and provide accurate reporting to ensure accountability that all financial contributions and budgets are well managed, and are within company requirements and standards, and in line with the CSI Strategy, Framework and Policies 
• Support in the management of strategic and operational partners and service providers to support delivery on group-wide CSI efforts. 
• Support in driving the company-wide Employee Volunteering Programme to enable employees to be co-partners in MTN’s contribution to communities while enhancing the company’s Employee Value Proposition. 
• Assist in implementing and reporting on CSI knowledge management processes and training of relevant internal personnel on CSI policies and procedures.
• Operationalise strategies aimed at the improvement in CSI and impact management, performance, and reporting within investment teams and at an aggregate business level, including annual reporting processes. 
• Measure key outputs and performance, including impact assessment of Foundation/CSI programs and activities in line with established global standards (Social Return on Investment; Theory of Change, SDG Impact mapping etc.)
• Support the General Manager in representing MTN at key forums and conferences, as well as relevant government departments and key external stakeholders at a senior level.
• Ensure timely and quality CSI reporting to various stakeholder groups and internal decision-making functions. 

Key Deliverables

• Implement the CSI strategy
• Drive flagship CSI programmes and related partnership development
• Maintain adherence to the CSI Strategy, Framework and Policies across the Group
• Conduct monitoring, learning and evaluation exercises on CSI programmes, following an outcomes-based impact measurement approach
• Develop platform content for the flagship

Role Dependencies

• Active support to and from the GM: Group Corporate Social Investment 
• Strong understanding of the MTN business strategy and CSI strategic framework
• Reporting of CSI initiatives across the Group
• Timely decision making and rapid response 
• Accurate, detailed and outcomes orientated reporting

Qualifications

Education:

• Degree in Social development or related field. 
• Postgraduate degree would be advantageous 
• In addition to a post-graduate qualification, a diploma or certification in CSI and/or project management would be advantageous.

Experience:

• Minimum 5 years’ experience or more (within areas of Social Development and Innovation, Not for Profit organisations, Foundation work or related fields)
• Liaising and building relationships with stakeholders in line with CSI objectives, as well as with executives in the public and private sectors
• Knowledge of impact measurement standards and reporting frameworks
• Working within a pan-African organization with diverse cultures would be advantageous

Competencies:

• Decisive Problem Solver, Strategy Formulator, Innovative Value Creator
• Culture and Change Champion, Inspiring People Leader, Relationship Builder
• Results Achiever, Operationally Astute, Accuracy, Detail Orientated 

Other:

• Regional and international travel may be required
• Fluent in English. Ability to communicate in other African languages would be advantageous