KEY PERFORMANCE AREAS – OUTPUTS 

Applying technology

• Tests new technologies, work processes and practices to make transactions and the collection of data and information more effective.
• Evaluates recent technological innovations as they relate to workplace systems.
• Integrates technology and information technology systems with workplace activities to resolve operational problems.
• Ensures technology is adequate to help achieve business objectives.
• Ensures staff has access to the appropriate technology.
• Diagnoses performance issues, and determines appropriate development approach to suit the individual’s learning style.
• Paces the level and quality of instruction or coaching to allow assimilation of the learning matter

Planning and organising

• Translates objectives into specific plans.
• Prepares clear plans and a strategic focus before starting to work on projects or implement initiatives.
• Organises, prioritises, and schedules tasks so they can be performed within budget and with the efficient use of time and resources.
• Measures progress and monitors performance and results.
• Achieves goals in a timely manner, despite obstacles encountered, by organising, reprioritising, and re-planning.
• Translates objectives into specific plans.
• Sets goals and objectives relevant to the function and focuses on the citizen’s/customer’s needs.
• Attends to and manages multiple tasks and details by focusing on key priorities and delegation to others.
• Identifies and allocates resources.
• Develops contingency plans for potential problems.
• Co-ordinates work efforts when necessary to produce deliverables.
• Arranges specific assignments or projects to challenge others and stretch their abilities and self-confidence.
• Sources data, analyses it and converts it in reports and presentations.
• Develops databases and tools for reports and web distribution.
• Provides information in a format that is attractive, interesting, and useful.
• Evaluates the effectiveness of data gathering and distribution channels (e.g. web pages, call centres, complaints, etc.).
• Seeks training opportunities for the continued update of skills.
• Actively renews own personal and professional skills, applies them to new areas and remains current in area of work.
• Regularly contributes to, and takes from, relevant professional forums/bodies of knowledge.

Managing interpersonal conflict and resolving problems

• Views opposing parties as equal partners in terms of their right to express their own viewpoints.
• Patiently listens to and makes an effort to understand other viewpoints.
• Acts calmly and rationally in conflict situations with empathy and self-detachment.
• Demonstrates a willingness to see things from the other’s point of view.
• Enthusiastically accepts and promotes change.
• Encourages self-reliance and is approachable and reliable.
• Offers own expertise to peers, stakeholders.
• Invests time in coaching and mentoring

Network and building bonds

• Builds and maintains alliances and networks of citizens/customers, colleagues and interest groups inside and outside the Ministry and Department.
• Shares with colleague’s information obtained through participation in joint projects.
• Utilises informal opportunities to go to official gatherings or task forces or gains access to the most useful development opportunities.
• Builds visibility by improving quality of work, publicising work, teaching and developing others, communicating skills and “standing out from the crowd” (memorability).
• Recognises the people who should be part of your network and the contribution they can offer.
• Develops good working relationships with people so that they reciprocate, based on a good knowledge of your work quality, knowledge and a high degree of trust.
• Leverages own strengths more productively by making alliances with others who have skills that are different yet complementary by finding new skills and new ways of working

Special projects and/or focus areas

• Analysis, development, and implementation of the MIS system.

REQUIRED QUALIFICATIONS AND EXPERIENCE

Qualifications

• Minimum Requirement: Grade 12 or equivalent and a relevant Bachelor’s degree qualification (NQF Level 7) in MIS, CIS, Computer Science, Data Science, Informatics or Business Analytics.
• Preferred Requirement: NQF 8 qualification in MIS, CIS, Computer Science, Data Science, Informatics or Business Analytics. 

Experience

Minimum Requirement:

• A minimum of Five (5) years’ experience with experience of Full Stack Development skills preferably in the public sector  as an Independent Contractor
• Full Stack Development skills
• Certification in Odoo or Python
• Experience in Python, XML, JavaScript, SQL, CSS3, HTML 5, and other languages and databases (e.g., PostgreSQL, MySQL, MongoDB, SQL), web servers (e.g., NGINX) and UI/UX design, Microsoft Azure DevOps, GitHub; working knowledge of Linux OS.
• Understanding of the SETA’s Reporting processes such as NLRD and SETMIS and be able to develop and implement the files