Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA’s)

• Strategy Development and Implementation
• Design and implement the Group’s CSI Strategy, framework, policies, processes, and procedures for 19 markets.
• Align CSI initiatives with MTN’s Ambition 2025 and shared value priorities, addressing the most pressing challenges across MTN’s footprint.
• Develop strategies to leverage MTN’s core expertise and technology to maximize social impact through “technology for good.”

Program Leadership

• Lead the development and implementation of MTN’s flagship CSI program focused on “Digital Skills for Digital Jobs,” ensuring scalability and local relevance across markets.
• Spearhead efforts to pilot, test, innovate, replicate, and scale CSI programs to drive maximum impact.
• Guide platform businesses in aligning their CSI efforts with the overall Group strategy while addressing market-specific needs.

Governance and Compliance

• Oversee governance structures for the MTN Group Foundation, ensuring alignment with Board expectations and directives.
• Provide regular reports and updates to the MTN Group Foundation Board and relevant committees, demonstrating progress, challenges, and impact of the Foundation’s activities.
• Ensure all Foundation activities comply with global standards, King IV, BBBEE, legislative requirements, and other relevant frameworks.
• Establish robust risk management, financial oversight, and accountability mechanisms to safeguard the integrity of the Foundation’s operations.

Stakeholder Engagement and Partnerships

• Foster relationships with internal and external stakeholders, including Board members, governments, donors, and international organizations.
• Negotiate and manage strategic partnerships with global institutions (e.g., UN Women, UNICEF) to amplify the Foundation’s impact.
• Engage in regional and multilateral forums to strengthen MTN’s leadership in corporate citizenship.

Monitoring, Evaluation, and Reporting

• Establish outcomes-focused impact assessment frameworks, including Social Return on Investment (SROI), Theory of Change, and SDG mapping.
• Promote a culture of evidence-based decision-making and continuous learning across markets and platform businesses.
• Ensure timely, accurate, and high-quality reporting to the Board, stakeholders, and decision-making committees.

Employee and Community Engagement

• Drive MTN’s Employee Volunteering Program to enhance employee engagement and the company’s Employee Value Proposition.
• Ensure alignment between employee contributions and the Foundation’s broader social impact goals.

Operational Excellence

• Develop due diligence guidelines for CSI funding and ensure rigorous financial accountability.
• Optimize CSI program efficiency by standardizing processes and facilitating knowledge-sharing across markets.
• Drive co-funding and resource-mobilization efforts to scale programs and maximize beneficiary reach.

Key Deliverables

• Establish and operationalize the MTN Group Foundation, ensuring robust governance structures.
• Develop and implement the Group CSI Strategy, policies, and procedures.
• Lead the development and rollout of flagship CSI programs.
• Ensure comprehensive and transparent reporting to the Board of Directors and other stakeholders.
• Build and manage strategic partnerships to amplify social impact.
• Implement outcomes-based monitoring, evaluation, and learning frameworks.
• Promote best practices and capacity-building across markets and platform businesses.

Qualifications
Job Requirements (Education, Experience and Competencies)

Education:

• Bachelor’s degree in Development Studies, Social Sciences, Business Administration, or related field.
• Master’s degree preferred.

Experience:

• 5 years senior management experience or more with minimum of 3 years in foundation management, corporate social investment, or social impact leadership, preferably in a multinational organization.
• Proven experience in governance, compliance, and Board-level reporting.
• Demonstrated success in leading large-scale, multi-market programs with measurable impact.

Skills:

• Strong governance, risk management, and strategic leadership capabilities.
• Proficiency in monitoring and evaluation methodologies.
• Excellent stakeholder management, negotiation, and communication skills.