Qualifications:

• Matric / Grade 12 certificate mandatory
• Tertiary education an advantage
• Must be in possession of a valid and unendorsed Code 08 driver’s license                                                                                
• Must have completed relevant freight and logistics course

Experience: 

• A minimum of five (5) years’ experience within the Clearing and Forwarding Industry

Key Responsibilities

• Forwarding & Clearing of Import cargo in accordance with client requirements
• Receive instructions and documents
• Track allocated cargo
• Expedite cargo with carriers, terminals, depots and other transport operators
• Keep clients informed and handle queries from clients and other stakeholders and departments
• Keep system updated with all communication and documentation received and affected
• Ensure that all disbursements are recorded and recovered
• Initiate claims in respect of lost, damaged or discrepant cargo
• Maximize customer satisfaction through co-operation with allied disciplines
• Identify and take the appropriate mitigating steps to limit all risk issues
• Continual evaluation on cost savings and process improvement
• Ability to work closely with BIL and International Partners from a junior to senior level 
• To support the BU Manager in the implement and maintain relevant ISO and operational procedures when required.